Rocket Pro DLX Corded Stick Vacuum - HV371
Product details
Web ID: 14646853Ratings & Reviews
99 customer images
not really for pets
says it's marketed for pet owners yet doesn't even survive semi-regular vacuuming of a ~800sqft apartment with one husky. not bad, but not good enough for what I needed
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you for sharing your experience. Keeping up with the shedding from a husky in an 800 sq. ft. space is definitely a tough challenge, and your feedback highlights an important point about durability for pet-focused products. Your input helps us better understand what matters most to pet owners, and it’s valuable as we work on improving performance for homes like yours. Kind Regards, Shark Clean US.
Terrible, just terrible
Respectfully, this “vacuum” doesn’t even deserve a single star. Let me tell you why. First of all it’s like operating a broken shopping cart, and that just makes me want to die. Also who in their right mind makes a corded stick vacuum?? This vacuum made me hot and bothered within a whopping 10 seconds. Imagine. I’m really not even mad, just disappointed. Actually no I am really mad and will be throwing this vacuum in the trash where it belongs. You guys honestly made me question my existence and for that you should be ashamed of yourself. I really thought Christmas this year would be different, thanks a lot. ✌🏿
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you for sharing your honest feedback with us. We understand how frustrating this experience has been for you, and we truly appreciate you taking the time to let us know. Your comments are important and will be shared with our team as we work to improve our products and customer experience. If you are experiencing an issue, please contact us at https://support.sharkninja.com/contact-us so we can assist you further. Kind Regards, Shark Clean US.
It has a strong suction, is lightweight and practi
I really liked the vacuum cleaner. Assembly is simple, no mystery there. The suction is really strong, picking up dust, hair, and heavy dirt effortlessly. It's lightweight, easy to handle, and the design helps reach tricky corners. The cord could be a little longer, but overall it delivers very well on its promises.
Customer review from influenster.com
Do not buy!!
It overheats and stops working. I clean the filters monthly and do everything im supposed to do. I would buy another brand if vacuum but we paid over 100 for this so I’m going to try and stick it out.
Customer review from sharkninja.com
Response from sharkninja.com
Hi Kate, We’re so sorry to hear about the overheating issue. We appreciate the effort you’ve put into maintaining the vacuum by cleaning the filters regularly. This isn’t the experience we want for our customers, and we’d like the chance to review your case and assist further. Please contact us at https://support.sharkninja.com/contact-us, and our team will work with you to find the best solution. Kind Regards, Shark Clean US.
Lightweight and easy to use, durable
I love this vacuum, the belt has never broke ! I'm on my second one I'm still kept the old one for my second level, no bags... Good suction I love the way it comes apart super easy for hard to reach places You don't even have to walk away You just put your foot on the base push a button pull and you're good
Recommends this product
Customer review from sharkninja.com
Over priced piece of junk
Just recently received does not stand on its own does not work on area rugs with ultra low pile steering control is terriable just a lousy stick vac with high price. JUNK
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you for leaving your feedback on our Shark Rocket Pro. We understand how frustrating it can be when storing your vacuum, and we’d love to help. For your model, there are two storage options: hooking the handheld vacuum onto the storage hook on the wand or using a wall mount. To best address your concerns regarding suction, please contact our team at 1-855-427-5127, and we’ll be happy to assist you further. Sincerely, Shark Clean US
Awesome vacuum
I love this vacuum for 2 simple reasons great suction and no hoses to worry about breaking. Worth every penny you spend ona vacuum cleaner
Customer review from sharkninja.com
Good tool, but cheap handle plastic
The vacuum cleaner works well: powerful, I love the led light in front, making it easy to spot dirt. Being with the cord, is much more powerful than other cordless competitors, still it is light enough to be used easily and quickly. However, after two month of use, I noticed some wearing off of the rubber plastic of the handle. It hasn't been exposed to any chemical, it just started peeling off out of regular use. Not really a sign of good design, or quality materials.
Recommends this product
Customer review from sharkninja.com
Response from sharkninja.com
Hello, Thank you for taking the time to leave a review. This isn’t our usual standard and we apologize for how frustrating this must be. Thank you for bringing this to our attention, we take it seriously. We’ll pass it along to the relevant teams for future development. Kind regards, Shark Clean