Commercial Grade Electric Sewing Machine
Product details
Web ID: 8316101tension knob broken
I bought this machine several years ago and have loved it until the tension knob just spins after I adjusted the tension. I heard something pop... now no tension on the orange thread. I'm hoping someone can tell me how to fix this as repair shops are not very close to home.
Customer review from singer.com
NOT Happy
I bought this machine several months back. Just took it out of the box today. Thought this should be pretty easy since it was all ready threaded for me. After my friend and I worked 40 minutes, we gave up. We never got the tension right on the machine. There was always one or two threads that were way too loose. I’ve always had a singer machine and have always been happy with them. I took the machine back to the place I purchased it and one of the very sweet ladies attempted to re-thread and two adjust the tension. She too wad unsuccessful. This purchase was a total waste of money.
Customer review from singer.com
Response from singer.com
Thank you for sharing your feedback. We’re sorry this product didn’t meet your expectations. Your feedback has been shared with our product development team who continually looks for ways to improve future designs. we would love the opportunity to work with you to resolve your issues. Please contact our customer care team at: https://www.singer.com/email-us, and put ”Review –assign to SH” in the “Topic” line. Please be sure to indicate your concerns in the “Description”, as contact information and other specifics are not accessible from reviews. One of our Customer Care agents will follow up with you. Thank you.
Works great!
I bought this a couple weeks ago and have used it a few times. It’s my first serger and I’m loving it so far!
Recommends this product
Customer review from singer.com
Response from singer.com
We are happy to hear that you are enjoying your new Singer ProFinish model 14CG754 Serger. Thank you so much for taking the time to write your review and share your experience with other shoppers.
Works great but HUGE learning curve
I've not had the machine for long now, about 2 weeks but I love it so far. It works great mind you there is a huge learning curve. I had to look up about 12 youtube videos on threading it and ask a bunch of people as to why I was having issues and if you don't know how or where to go to get these answers I know it would be very frustrating to figure it out all on your own.
Recommends this product
Customer review from singer.com
Response from singer.com
Thank you so much for the 5 stars and for taking the time to write your review of the Singer ProFinish model 14CG754 Serger. Our goal is for you to have the best sewing experience possible. Please let us know if we can ever be of assistance in the future. You may reach us anytime at:https://www.singer.com/Contact-Us.
Great features
I really enjoy my Serger. It works pretty well and the finish product is great. It saves me a lot of time and it is very efficient.
Recommends this product
Customer review from singer.com
Response from singer.com
Thank you so much for the 5 stars and for taking the time to write your review of the Singer ProFinish model 14CG754 serger. We greatly appreciate you for sharing your photos and experience with other shoppers.
Very easy to use, never had an issue!
I bought my Pro Finish second-hand from someone who had it for five years and used it regularly. I have had it for a year and I sew almost daily. I LOVE this serger. I had a serger before that was always unthreading and giving me issues. This one is super easy to thread and looks very pretty too! I really love it and have never had a single issue or setback while using it.
Recommends this product
Customer review from singer.com
Response from singer.com
We are so happy to hear that you are loving the Singer 14CG754 serger. Our goal is for you to have the best sewing experience possible. Thank you so much for taking the time to write your review and share your experience with other shoppers. We greatly appreciate it.
Terrific machine
I bought this singer pro Sergey about 2 months ago and been using all the time ad I sew clothes and love it! It is fast , easy to use, sews the stitches beautifully..a little noisy but best for your money. I went to You Tube to this site and shows how to use this extremely well. I had saved it ..go to Threading 4 thread serger overclock stitch Singer and you will find very helpful. Great machine great price. I have always love Singer products.
Recommends this product
Customer review from singer.com
Sorry I made this purchase
I have yet to sew anything with this machine. It is impossible to get the tension correct, hard to thread, won't stay threaded, the hooks in the back keep catching the thread and on and on it goes. Today as I brought it out once again fabric got caught up in the thread and needle and not only broke the needle but bent it upwards also bending the little thread guide above the needle. I am not sure it is worth taking in to see if it can be fixed. I should have followed my gut feeling about this machine and returned it to the store.
Customer review from singer.com