Europa Wood Slat and Metal Platform Bed Frame- Queen
Product details
Web ID: 2758420Not happy
The frame is not even..it wobbles back and forth like two of the legs are shorter...Did I put it together wrong?
Response from Macy's
Hello, we are extremely sorry to hear about the issue you had with our product. Classic Brands stands by our products and will do everything in our power to assist you in this matter. Please email us at azcustomerservice@classicbrands.org or call 877-707-7533 so we can resolve this for you. Thanks for choosing Classic Brands.
Response from Macy's
Dear Valued Customer, Thank you for your feedback. We're sorry to hear about your experience with your order. Please call customer service at 1800-BUY-MACY and we would be happy to look into your order. We look forward to assisting you. Sincerely, Macy's Customer Service
Need Vendor to reach out ASAP. Not Happy.
Well first off, I know I did not get a brand new frame. For one did not have enough hex nuts, and also did not have enough bolts but a few of the bolts I did have were bent. It was obvious it was used, poorly packaged, they put the directions in the glob of messy tape around the box and they were ripped. It was so horrendous. I would like the vendor to contact me ASAP. I am not happy.
Response from Macy's
Hello, we are extremely sorry to hear about the issue you had with our product. Classic Brands stands by our products and will do everything in our power to assist you in this matter. Please email us at azcustomerservice@classicbrands.org or call 877-707-7533 so we can resolve this for you. Thanks for choosing Classic Brands.
Don't recommend
I ordered it 3 days ago and just received it, it's so bad Quality and missing so many parts. Don't waste your money. I should've considered all the reviews before buying it.
Does the job just fine
I cannot speak to longevity but it was very easy to build, its got plenty of storage space underneath and eliminates the need for a box spring. I'm happy.
Very sturdy, easy to set up bed.
The price was very reasonable and I was happy to get my grandson's bed off the floor of his apartment. We were pleasantly surprised about the sturdiness for such a reasonable price. He is moving again, so will use the great instructions to set it up in his new home.
EH, couldve been better
Not too sturdy, but worked for the guest bedroom. Probably wont buy it again.
Response from Macy's
Hello, we are extremely sorry to hear about the issue you had with our product. Classic Brands stands by our products and will do everything in our power to assist you in this matter. Please email us at azcustomerservice@classicbrands.org or call 877-707-7533 so we can resolve this for you. Thanks for choosing Classic Brands.
Sturdy and Stable
Was exactly what I needed for my bed and room, would buy again.
Dont buy
Horrible directions. Parts were falling out of box. Made cheap. Not a product I would think Macy's would sell.
Response from Macy's
Hello, we are extremely sorry to hear about the issue you had with our product. Classic Brands stands by our products and will do everything in our power to assist you in this matter. Please email us at azcustomerservice@classicbrands.org or call 877-707-7533 so we can resolve this for you. Thanks for choosing Classic Brands.