Product details
Web ID: 22042381576 reviews
Mr. Penguin
17 days ago from Cheshire
Nearly perfect for travelers. Perfect for home.
I've been using this headset for over 4 years. After a few weeks, it was replaced under warranty because the motor was extremely noisy. It is one of the best designs with features currently on the market. The product feels premium, especially the case, which is very slim and sleek, saving a lot of space in hand luggage or a washbag when I travel. The USB-C charging port makes this case very universal to use with your daily phone cables. However, it has one downside, or to be more precise, I miss having a UVC lamp in this case to sanitize the brush heads. I hope the next generation of this slim case will include a UVC lamp, as it is very essential when traveling.
Recommends this product
Customer review from philips.com
Giraffe05
27 days agoLosing Efficacy
I like this toothbrush but in the past couple of days its sensitivity and cleaning ability seems to have decreased. It no longer seems to notice what side of my mouth I am brushing and as a result it gives me incorrect information on where and how I brushed my teeth, and they don’t feel as clean as they used to.
Customer review from philips.com
Bastgirl
1 month agoSo far so good.
My last Sonicare died, and the replacement I had, I could not just buy a new cord for (a separate issue), so during Prime, I ordered my new Sonicare. It was pricey, even on sale, but so far it's doing well. It had a short learning curve (took two uses to get the hang of it), but it's doing reasonably well. I like the ability to increase the pressure, though it's not as good at whitening as my last one. I'm also concerned about how much the replacement heads will cost.
Recommends this product
Customer review from philips.com
Battery life
1 month agoGood features not much on battery life.
The first month battery life was good. Both brushes now need to charged much sooner.
Customer review from philips.com
Briefly
2 months agoProduct is stellar!
My teeth feel cleaner than they ever have. Love the color and the simple holder.
Customer review from philips.com
External reviewer
2 months agoThis product is the best in 40 years
I’ve used Sonicare for 40 years. It’s such a better toothbrush. It has improved over the years I never realized that they had a top level brush until this year. When I purchased a Sonicare for my cousin. He has really enjoyed it. I was sucking for a special When I ran a Roy the 9900 series.
Customer review from philips.com
badcat99
2 months ago from Surrey, UK
Great toothbrush - until it breaks
I've had three of these handles now - I bought the first, it developed a fault and was replaced, the replacement developed the same fault and was also replaced. I'm torn because when it's working, I love it - it's quiet, and effective, and I like the app functionality - but three handles all developing the same issue (the shaft comes loose whereupon it's unusable to all intents and purposes - noisy and wobbly) seems to indicate a design flaw. I'm a careful, instruction-following person so I'm pretty sure it's not operator error!
Customer review from philips.com
Response from philips.com
Philips Consumer Care2 months ago
Hello and thank you for your rating and review regarding our HX9992 device. We would like to thank you also in advance for devoting the time and effort to prepare this feedback, as your personal experience with our products really matters. We would like to know more about your experience. As a result, we recommend you contact us via our social media such as Facebook, Instagram, X or via our official website where you will find more contact options available. Kind Regards,
Nice electruc toothbrush from Phillips
Have had this a while now, I like the different options for cleaning, it charges very well and lasts ages, love it
Recommends this product
Customer review from philips.com