65" BRAVIA TV Mini LED HDR 4K - XR65X93L
Product details
Web ID: 16912036Disappointed Audio Features
Purchased this TV and a Sony soundbar HT-A5000 with the understanding that the TV’s center speaker would work with the soundbar. After 6 phone calls/chat sessions and spending over 6 hours with the Sony support people, they tell me the marketing materials are in error and the TV’s center speaker will not work when soundbar is on. What a disappointment.
Customer review from sony.com
Response from sony.com
Hi RJ Arizona, We appreciate the feedback and apologize for the inconvenience that you've experienced. The Sony X93L should be compatible with your Sony HT-A5000 soundbar. Please note: The S-Center speaker input is compatible with the HT-A9, HT-A7000, HT-A5000, and HT-A3000 soundbar models. I would highly suggest you follow the step-by-step procedure on this link on how to properly use your TV speakers as a center speaker with your soundbar. https://www.sony.com/electronics/support/articles/00201071 Should you need further assistance, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Regards, Sam
65X93L Smart TV
We have had this TV for over a month and could not be happier. The picture is absolutely gorgeous and the blacks are really black. The sound from the onboard speakers is very good. We were dedicated fans of another TV brand for over 30 years ind I must say, I am so glad we switched.
Recommends this product
Customer review from sony.com
Response from sony.com
Hi monkeyvet, Congratulations on your first Sony product! It's fantastic to hear that you're loving your BRAVIA XR X93L TV! We're thrilled to know the stunning picture quality, deep blacks, and impressive sound have exceeded your expectations. Thank you for choosing Sony! Enjoy! -Maria
Awesome picture
Bright crisp picture. Great off angle viewing. The tv is in a bright sunny room and there is almost no glare or reflections.
Recommends this product
Customer review from sony.com
Response from sony.com
Hi Kenv, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Awesome
This television is great. The picture is beautiful and the Tv is easy to set up.
Recommends this product
Customer review from sony.com
Response from sony.com
Hi Popeye1961, Awesome! It's fantastic to hear you're enjoying the X93L! The beautiful picture quality and straightforward setup are definitely highlights of this model. Thank you for purchasing the 75" X93L and for giving the product a perfect rating! -Jess
Great TV, fabulous picture
This TV has a great picture. The only con is getting the package with TV to the first floor because it's HEAVY! This bulk gives the TV are great feeling of quality of workmanship. The TV looks great in our living room. The picture and sound are outstanding. They're are more features than i thought possible. You will not be dissapointed. Just make sure you have help to set it up.
Recommends this product
Customer review from sony.com
Response from sony.com
Hi Ted M, Awesome! We are so glad to hear that you are happy with your X93L TV! Thank you for choosing Sony! -Carl
Best TV Upgrade Ever
After 12 years of having a led tv from Samsung. I did lots of homework and spent good money on a Sony X93L. Well worth the money. Plus 75 is the new 55 inch
Recommends this product
Customer review from sony.com
Response from sony.com
Hi RonnieP, Awesome! We are so glad to hear that you are happy with your new TV! Thank you so much for choosing Sony! -Carl
Defects in screen
I bought this in November had it up for a month all four corners are missing leds and across the top also not very happy at all!
Customer review from sony.com
Response from sony.com
Hi Dillman72, We're sorry to hear about the issue your facing with your BRAVIA XR X93L display. This isn't the experience we want you to have , and we'd like to help make things right. If you are pertaining to issues regarding dead pixels, dark spots, or any other blemishes on your TV screen—such as one or more pixels appearing as dark, bright red, green, blue, or white dots—you may find the following links helpful: https://www.sony.com/electronics/support/articles/00264226?utm_source=glean https://www.sony.com/electronics/support/articles/00026287?utm_source=glean To help us better understand the issue and assist you further, would it be possible to share a few pictures of the missing LEDs you’re seeing? You can conveniently send this information to our product support team via chat by following this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US. Hours of Operation: Monday - Friday 9:00 am - 9:00 pm ET Saturday - Sunday 10:00 am - 8:00 pm ET Thank you for your patience, and we look forward to resolving this issue promptly! Sincerely, Maria
Great picture / horrible glare
GOOD - picture is amazing BAD - glare is horrible. Any light hitting the screen leaves a ribbon all the way across the viewing area. Bad enough I thought it was cracked when I firs5 used it. N/A - use Son6 surround sound so no comments about the TV sound. Use Roku Ultra for streaming so no idea about the tv apps. Summary - My old Sony X900e has just as good a picture without the glare problem.
Customer review from sony.com
Response from sony.com
Hi Tazmyster, Thank you for your feedback! We're delighted to hear that you are pleased with the exceptional picture quality of your Sony BRAVIA XR X93L TV. However, we regret to learn that you are experiencing glare issues. For optimal performance, Sony TVs are best enjoyed in the darkest possible environments, so we recommend turning off all light sources to enhance your viewing experience. To maintain the highest picture quality, we advise against placing the screen in direct light or sunlight, as well as situating the TV in a room with reflective walls and floors. You can also adjust the picture and brightness settings to help mitigate any glare concerns. For assistance with adjusting your TV's picture settings, please visit the following link: https://www.sony.com/electronics/support/articles/00190409?utm_source Thank you for choosing Sony, and we hope you continue to enjoy your BRAVIA experience! -Maria