HT-A3000 3.1ch Soundbar with Dolby Atmos & DTS:X
Shipped and sold by Focus Camera
Limited-Time Special
$578.00$698.00
49/mo.* suggested payments for 12-months totaling $578.00 with Macy's Card. *
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Product Details
Web ID: 168824591 month ago
Ok but wish I bought the next model up
Replaced an old incompatible Sonos soundbar when I replaced TV. Whilst the sound is OK it isn’t as good as the soundbar it replaced. I wish I had spent a bit more and got the next model up but was put off by the price. My mistake! There’s nothing wrong with it and for many it will be fine. I have just experienced better and am missing my old soundbar!
Customer review from sony.com
Response from sony.com
Sony support team1 month ago
Hi, Thank you for your feedback. We are happy to hear that you are enjoying your HT-A3000. Yet, we're sorry to hear that you're not fully satisfied with the sound quality; this is not the norm, as we strive to deliver the best quality possible. You can enhance your experience with the sound quality by enabling the Surround Effect. Make sure that the sound bar is connected to the HDMI eARC port and follow the steps here: https://cutt.ly/Froxezda If the issue remains, make sure to follow the steps here and test again: https://cutt.ly/groxuZBU If you're still facing the same difficulties, you can try the steps below: 1. Make sure that the sound bar is updated: https://cutt.ly/yroxiA8a 2. Reset the sound bar: https://cutt.ly/lroxoQit Moreover, if any further assistance is needed, please contact us using the details in this link: https://cutt.ly/heoRCkdW Menna @Sony Support UK
2 months ago
Great entry level soundbar
Bought this as an upgrade to my previous Sony soundbar. Setting the HT-A3000 up was so easy and been using for 2 weeks. The dialogue is so much clearer using the front speaker fearure which my TV supports. Also using the HDMI ARC input on the TV mean I now only need to use 1 remote control for the TV and sound. I find the built in subwoofer are okay for my requirements when streaming movies however you can purchase an external subwoofer and rear speakers as an optional extra for fully immersive surround sound.
Recommends this product
Customer review from sony.com
Response from sony.com
Sony support team2 months ago
Hi, Thank you for your feedback. We are happy to hear that you are enjoying your HT-A3000, and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come! Moreover, if any assistance is needed, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
2 months ago
Great sound
This soundbar is exactly what we wanted. We have a long room and previously had problems hearing speech from the TV at the far end of the room. There are no such problems with this equipment. It's very easy to adjust and looks good.
Recommends this product
Customer review from sony.com
2 months ago
Sound issues
Excellent sound but intermittent sound issues as it breaks up. So far good support from Sony but the issue still remains unresolved.
Customer review from sony.com
Response from sony.com
Sony support team2 months ago
Hi, Thank you for your feedback. We're sorry to hear that you're facing difficulties with your HT-A3000, this is not the norm as we strive to deliver the best quality possible. Yet, we're happy to hear that you are enjoying the sound quality. Make sure to follow the steps here and test again: https://cutt.ly/srr1W09x If the issue remains, follow the steps below: 1. Make sure that the Soundbar is updated: https://cutt.ly/brr1EnXZ 2. Reset the Soundbar: https://cutt.ly/Xrr1Rnl5 Moreover, if you need any further assistance, please contact us with your case reference number using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
3 months ago
Replaced with Sony Bravia Theatre Bar 8 (HT-A8000)
Purchased the A3000 for our new Bravia 8 TV. The sound was rubbish, regardless of what settings we tried. Returned it after a week and upgraded to the Bravia Theatre Bar 8 (HT-A8000), which was easy to set up and works like a dream. Preferred design on A3000 - easier to dust and keep clean.
Customer review from sony.com
Response from sony.com
Sony support team3 months ago
Hi, Thank you for your feedback. We're sorry to hear about your experience with your HT-A3000, and you had to return it. This is not the norm, as we strive to deliver the best quality possible. If any further assistance in the future is needed, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
3 months ago
Sony Sound Bar
The sound quality in all respects was inferior to my new A80 Sony TV sound.
Customer review from sony.com
Response from sony.com
Sony support team3 months ago
Hi, Thank you for your feedback. We're sorry to hear that the HT-A3000 quality isn't up to your liking; this is not the norm, as we strive to deliver the best quality possible. Make sure to adjust the settings to your desired options by following the steps here: https://cutt.ly/Pe4ODRpj Also, you can enjoy the surround sound effect to enhance your experience by following the steps here: https://cutt.ly/Ke4OGKMl Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
4 months ago
Absolute garbage
Don't waste your money. I had this sound bar for 14 months and it suddenly stopped working. The display said hello but no connection to the TV. Sony only warranties their products for 1 year
Customer review from sony.com
Response from sony.com
Sony North America Customer Support4 months ago
Hi Sony 3UCKS, This is not the experience that we want you to have. This isn't normally the case with the HTA3000 soundbar. Sony's commitment to customer satisfaction is our top priority. For optimum performance, make sure that the software version of the soundbar is up-to-date. You may find this link helpful: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a3000/software/00285642 If you are using cable connection, make sure that it is secured and connected properly. For Bluetooth, pair the soundbar again with the TV. Resetting the soundbar may help resolve the issue: 1. Press HOME. The home menu appears on the TV screen. 2. Select [Setup] - [Advanced Settings] on the home menu. 3. Select [Resetting]. 4. Select the menu item you want to reset. 5. Select [Start]. To cancel resetting Select [Cancel] in step 5. If it is stuck or you cannot perform resetting using the home menu: Press and hold (power) and – (volume) on the bar speaker for more than 5 seconds. The settings return to their initial status. Note: By resetting, the link with the optional subwoofer and rear speakers may be lost. In this case, reconnect them by referring to their operating instructions. If still not resolved, the soundbar requires service. Please contact our authorized service center (United Radio Service Inc.) for repair options: https://us.esupport.sony.com/support/s/service?language=en_US&cpint=spt-subfooter_prodrepair In case you further assistance, please send us your case number so we can review your file. Please email the below information to socialsupport@am.sony.com. Name: Username: Model Number: Issue: Telephone Number: Case Number: Sincerely, -Ralph
4 months ago
An awesome product
I bought this sound bar along with my Sony Bravia TV around a year ago. I am so impressed with the sound quality. After getting such a rich sound experience of sound, I must recommend this everyone out there.
Recommends this product
Customer review from sony.com