HT-A9 High Performance Home Theater System
Product details
Web ID: 18071340HT A9 is amazing
I purchased this a couple of weeks ago to go with my bravia 9 I had a q990d before and I thought it was really good but the sound quality from the ht a9 I'd a different level
Recommends this product
Customer review from sony.com
Great sound but frequent audio drop outs
I bought this just over a year ago. The sound is superb and it is easy to setup. However it has intermittently had audio drop outs. It was for a while possible to fix this by toggling the RF option in settings. However over the past 2 months it has got much worse. Sometimes the audio just stops outputting completely and I have to reboot the TV and set up the speakers all over again - but that does not always solve it. So, frequently I am spending 15 to 20 mins to get this to work again. It is so annoying that something so expensive has such a poor warranty. The retailer has said they cannot help. Expensive junk.
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We're sorry to hear that you're facing difficulties with the sound on your HT-A9. Please try the following steps and test again: https://cutt.ly/ie8J98sY However, if the steps didn't help, please contact us using the details here: https://cutt.ly/heoRCkdW including more details about the issue, so that we can fully check the matter for you and provide the proper guidance. Nihad @Sony Support UK
Audio dropouts ruin this product
It would have been a great product had it not been for the audio drop outs that occur even with audio optimisation. This is because the WiFi technology that this product uses is prone to WiFi interference.
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We are sorry to hear that your HT-A9 have audio dropouts. Regarding the sound dropout issue, you can try these steps to troubleshoot the issue: https://cutt.ly/veMu3Gb1 If the issue persists, you can try resetting the speaker system: https://cutt.ly/HeMu8hZ0 If you need further assistance, you can contact us using this link: https://cutt.ly/leABWCVc Ahmed @Sony Support UK
Hi tech solution
Only tried the 4 speakers for a short period, they are well made and do generate a surround effect, however as a replacement for my old 7.1 surround system they are lacking base impact, both with music and especially sound effects. So I'm saving for one of the 2 available subs that are compatible. Another thing to consider on positioning, you may have to buy longer mains cables to get them ideally set-up.
Recommends this product
Customer review from sony.com
Response from sony.com
Hey, Thank you for your feedback. We're glad to hear that you're enjoying your HT-A9 and hope you continue to enjoy it for years to come. The subwoofer is designed for playback of bass or low-frequency sound. When the input source, such as in TV programs, does not contain much bass sound, the bass sound from the subwoofer may be difficult to hear. However, make sure to adjust the bass sound volume following this: https://cutt.ly/qeK8lnNw And the software is updated: https://cutt.ly/xeK8lDvq If you require any assistance, you can contact us using this link: https://cutt.ly/heoRCkdW Maryam @Sony Support UK
Constant dropouts
This is an impressive for sound but the constant dropouts in sound when playing Atmos or other hi-res formats leaves you feeling why did I buy this. Changed constant settings as per manual but still dropouts, normally in the quieter passages too? 🤔
Customer review from sony.com
Response from sony.com
Hi, Thank you for your review. We're sorry to hear that you have sound dropouts with your HT-A9, yet we're glad to hear that you are enjoying its sound quality. Regarding the sound dropout issue, you can minimize interference with other wireless devices that causes the sound to dropout by following these steps: Set [Setup] - [Advanced Settings] - [Speaker Settings] - [Wireless Speaker Settings] - [RF Channel] to [Off], then set to [On]. If it's still the same, try the rest of the steps here: https://cutt.ly/neFVsNp5 If the issue remains, you can perform a factory reset: https://cutt.ly/oeFVuOt9 For more assistance, please contact us using this link to be able to assist further: https://cutt.ly/leABWCVc Ahmed @Sony Support UK
Excellent TV
This TV is by far the clearest that I have ever watched. It
Recommends this product
Customer review from sony.com
Response from sony.com
Hi Dave1951, Thank you for the 5-star rating! We're glad to hear that you're satisfied with your purchase. Thanks for choosing Sony! -Sam
Love it..amazing sound feel good ..clearity sound
My setting at home..simple and needs..nice to see and feel it like a cinema
Recommends this product
Customer review from sony.com
Great sound in a compact form factor
I've had the soundbar for over a month now, connected to a Bravia 7 TV. Overall, it's an exceptional product. The spatial imaging is pretty good for the form factor of the soundbar, it does a good job of 'thowing its voice' to make the sound stretch beyond bar's physical limits. I have it connected to the TV to make the center channel the TV's speakers, so dialog is fantastic and not hard to understand as is way, way too common with recent movies. The only gripe is having to use the Bravia app on my phone to set up the soundbar, it would be nicer if I could do it on my TV. Except for that, it was worth the money.
Customer review from sony.com
Response from sony.com
Hi TomNM, Excellent choice! We are so glad to hear that you are enjoying your new HTA9 paired with your Bravia 7 TV! We appreciate your feedback and review! Thank you so much for choosing Sony! -Carl