HT-S60 BRAVIA Theater System 6 5.1-Channel System
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Product details
Web ID: 2268166234 reviews
Don't be put off because its such a good price.
Bought to upgrade my previous Sony home theatre system that is still going strong at 17 yrs old with the DVD system. Only changed out as I didn't want wires everywhere. It was important for me to get a good quality sound. Although thus doesn't have the detail of being able to adjust for music, film, tv etc it does this automatically. The sound is fantastic even though I was resistant of a soundbar (ive been proven wrong) the app is easy to use although wasn't aware until after I'd set up that it actually takes you through the I still set up too as no instructions in the box. I was sceptical as it was such a goid price but I love it. Fantastic sound and range. The speakers and subwoofer are bigger than it thought but it still looks really good.
Recommends this product
Customer review from sony.com
Theater system6
The sound like in cinema superb with dolby atmos..the bas so pwerfull
Customer review from sony.com
Popping sound
Random popping sound from rear speakers. Driving me crazy I have tried everything. I am convinced I have a defective unit.
Customer review from sony.com
Response from sony.com
Hi Fisheyland, We're sorry to hear you're dealing with those popping sounds. It's definitely not what you should expect from your HT-S60 setup. We totally get how frustrating that can be. We're here to help. Let’s try a few things to track down and fix the issue: 1. Check that all cables (both audio and power) are firmly connected to the rear speakers and the main unit. 2. Unplug the system from power for at least a minute, then plug it back in and power up. 3. Make sure the firmware is up to date. Just follow the instructions in the link to see how to get everything up to date: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-s60/software/00353048 4. Test with different audio sources (like streaming, Blu-ray or regular TV), just to see if the popping happens everywhere or only with certain types of content. Additionally, if you’d like to learn more troubleshooting steps, feel free to check out the following link: https://helpguide.sony.net/ht/2089/v1/en/contents/075_Troubleshooting.html If none of these steps help and the popping keeps happening, we strongly recommend to contact our support team for assistance. You can locate their contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht Thanks for considering Sony products and for bringing this to our attention. Sincerely, Estefany
Great Features for Home Theater Music Entertainmen
Bought it in July 05. Just like you are in a movie theater. Bass fantastic n sharp vocal but of course it depends on the output from your movie and sound selection. Generally gave a đź‘Ť for the price paid
Recommends this product
Customer review from sony.com
Not a great product, even worse customer service
When I tried this unit in store I was blown away by how good it sounded, and it does sound good… when it’s working. After owning the system for nearly a month, the amp for the rear sub woofer started having issues where one channel just stopped working. For a system one month old, that is absolutely unacceptable. Ok fine, that is what warranty is for right? lol yeah right I file the claim, get the label, send it back. All pretty routine. Fast forward 2 weeks, there’s been little to no communication, so I decided to follow up. It turns out, Sony contracts warranty work to a third party called encompass, and surprise surprise… they can’t locate my unit. Long story short, I reach out to Sony directly, only to be told “we need you to send back the ENTIRE system for diagnostics, here’s another label”. They waited 2 weeks to tell me they basically have done nothing, and I need to package up this behemoth system, which would also put me without any audio for god knows how long. Needless to say, I’ll be sending back the entire system alright, but it’ll be in exchange for a Samsung. Get your S**t together Sony, this is unacceptable for a company of this size and stature.
Customer review from sony.com
Response from sony.com
Hello there, Thank you for considering Sony products. We sincerely apologize for the difficulties you've encountered with your HT-S60 system, as well as the challenges you've experienced during the warranty process. This is certainly not the quality or service we aim for, especially with a new unit. To facilitate a more effective resolution, we encourage you to contact us directly at socialsupport@am.sony.com. Kindly include the following information in your email: - Name: - Sony Username: - Model Number: - Description of the Issue: - Telephone Number: We appreciate your patience and look forward to assisting you in getting this resolved. Best regards, -Fred
Bad experience
Quality sound not good as I expected. Need improve on materials use for speaker casing
Customer review from sony.com
New home sound system
The design is so clean and sleek. Was definitely excited to receive and put this together to start a new sounds system at home. The instructions are good to follow and installing was fun and a good set up. Simple remote control, that needs batteries. The sounds quality was superb and amazing. Got loud when needed and made listening enjoyable. Thank you
Customer review from influenster.com
Response from sony.com
Hi lovelylia24_7510, thank you for your kind words! It brings us great satisfaction to hear that you are pleased with the HT-S60. We're thrilled that you found the design clean and sleek and that the setup was enjoyable for you. The superb sound quality truly enhances your listening experience, and we're glad to hear it fulfill your needs. Thanks for choosing Sony! Best regards, Estefany
Very sleek and strong device
The design is very sleek and modern, it fit well with my living room. I love how easy it was to install it with just a few plugs into the system. The connectivity was strong and effective! Sound quality is very nice and I enjoyed listening to my favorite album of all time to test it out. This is a very quality product and I believe Sony has outdone themselves with this set.
Customer review from influenster.com
Response from sony.com
Hi camy4_6397, thank you for your kind words! We are truly honored to hear that you are pleased with the sleek and modern design of the HT-S60 and that it complements your living room so well. It's great to know that the installation process was straightforward and that you experienced strong connectivity. The sound quality is indeed impressive, and we’re thrilled to hear you enjoyed listening to your favorite album. The HT-S60 features advanced audio technology that brings your music to life, ensuring an exceptional listening experience. Thanks for choosing Sony! Best regards, Estefany