SonyK55XR80 BRAVIA 8 55" 4K OLED Smart TV
Product details
Web ID: 18806868588 reviewssorted by Newest
Ok. But wish I'd stuck with Samsung.
Swapped from Samsung to Sony about 3 months ago and wished I had kept my 3 year old Samsung. Picture is good on the Sony but I have tried many settings to get the sound to sync with my freesat box and ps5, its ok to start but drifts out over a short period, so I have to turn off and on to get it syncing again.
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We’re sorry to hear that you're experiencing a lip sync issue on your K-65XR80. This is not the norm, as we strive to deliver the best quality possible. Please follow the instructions here and test again: https://cutt.ly/StlPLgX0 If the issue persists, please try the below steps: 1. Disconnect all the external devices from the TV. 2. Unplug the TV from the mains and leave it for 1 minute and then plug it back. 3. Update the software by following the steps at this link: https://cutt.ly/dytT29Oj 4. Perform factory data reset: https://cutt.ly/FytT9hDe And you can also use the following link to help you with the initial setup afterwards: https://cutt.ly/SrcuhqKd If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Please copy and paste links into your browser) Nadine @Sony Support UK
Watching this tv isn't a nice experience
TV looks nice. Sound is tinny and within a month of buying the tv we had five different updates to download. Every time we download these updates it throws out the sound synching the sound is sometimes up to a second ahead of the mouth of the person on the tv. It, eventually, corrects itself but it spoils the 'experience, of watching such an expensive tv.
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We’re sorry to hear that you're experiencing a lip sync issue on your K-55XR80. This is not the norm, as we strive to deliver the best quality possible. Please follow the instructions here to fix your issue: https://cutt.ly/StlPLgX0 If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Please copy and paste links into your browser) Nadine @Sony Support UK
Great TV
Terrific picture quality and excellent sound. The build quality is excellent and the choice of placement of the feet to accommodate a sound bar is a good piece of design.
Customer review from sony.com
A big Improvement
Replaced my old Tv. This new one is so much brighter faster and good sound. Very Pleased.
Customer review from sony.com
Great on everything
Absolutely brilliant, Better than other manufacturers by miles.
Customer review from sony.com
A great TV
Got this TV a couple of weeks ago and am happy with it so far. The picture quality is great and so is the sound from the inbuilt speakers. 55" is the perfect size for me. Two different remotes so you can take your pick at any given moment, good user interface and apps.
Customer review from sony.com
Only purchase sony
Purchased for customer, I always purchase sony products for install
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We truly appreciate your trust and loyalty to our products. If you need any assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser) Nadine @Sony Support UK
Had this tv a couple of weeks now. Superb picture quality and sound is incredible for such a slim tv. No sound bar needed.
Customer review from sony.com