K55XR80 BRAVIA 8 55" 4K OLED Smart TV (2024)
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Product details
Web ID: 18806868170 reviews
New Sony TV
paperwork and directions to set up were the hardest to follow I have ever experienced picture diagrams made no sense, left me needing much more .
Customer review from sony.com
Response from sony.com
Hi Big Eddie, Thank you so much for your 5-star review of the Sony - BRAVIA 8! It's a true pleasure to hear you're enjoying your new TV. We also value your feedback regarding the setup instructions and will be sharing it with our team so we can continue to improve the experience. If you'd like assistance with setup, adjusting your settings, or getting the most out of your TV, our technical support team is always willing to help at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv We appreciate you choosing Sony and hope you continue enjoying your BRAVIA 8! Regards, Dominick
Waste of Money
Had this TV a few weeks now, it was to replace our ancient Plasma . What I would give to get my old tv back. How on earth people rave over this tv is beyond me. Switching between channels takes ages. Sony are relying on using an App to watch everything , but if you just plug an ariel in and watch ordinary tv your in for a world of pain.
Customer review from sony.com
Great TV
Excellent TV, lovely picture and sound. Easy to use remote and menu system. TV of the year accolade is well deserved.
Customer review from sony.com
Everything a TV should be in 2025.
Easy to set up, crystal clear OLED screen and a reasonable interface with Google. All in all everything that a modern TV should provide.
Recommends this product
Customer review from sony.com
Excellent
Very good TV. Well worth the price. Excellent sound.
Recommends this product
Customer review from sony.com
Good TV , Excelent picture and good quality sound
Bought approx 2 weeks ago, Excelent picture and sound. Rear side cable cover could be desigend a bit better and not just a bit of plastic , This is my 3rd Bravia , Would be better if they made there own softrware and got rid of this google stuff, Also only has 2 USB,s 4 would have been better. Simple remote makes life easier.. Decent manual would have been much better than the piece of paper with print so small one can hardly see it , Not interested in online documents,
Recommends this product
Customer review from sony.com
Not good
Bought tv 10 months ago but after 9 months it failed. Not happyðŸ˜
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We're sorry to hear that you're experiencing a vertical line issue with your K-55XR80. This is not the norm, as we always strive to deliver the best quality possible. Please try the steps at this link and test again: https://cutt.ly/zrMZtrdY If the issue remains, try the steps below: 1. Disconnect all externals (e.g. sky box, Ariel cable, HDMI cables or USB, etc.) 2. Unplug the TV from the mains and leave it for 1 minute and then plug it back. 3. Make sure the software is updated using this link: https://cutt.ly/WrMZsEAW 4. Perform a factory data reset following the steps here: https://cutt.ly/NrMZdm3O In case the TV doesn't turn on, but you're still able to see the line, please perform a forced factory reset following the steps below: 1. Unplug the TV from the mains. 2. Press and hold the power button on the TV itself, not on the remote control. 3. Plug the TV back in while holding the power button. 4. Don't release your fingers until the TV turns on, or until the LED flashes white. Furthermore, if any further assistance is needed, please contact us using this link: https://cutt.ly/heoRCkdW Menna @Sony Support UK
Great look and features
I bought this product a month ago and have not been let down .with buying from a local store who took time taking me through what the product did and could do. Glad I updated my t.v
Recommends this product
Customer review from sony.com