NW-WS623 Sports Walkman Wearable Bluetooth Digital Music Player
Product details
Web ID: 16882453Ratings & Reviews
11 customer images
Unstable connection
The connection between the charger and headset is unstable
Customer review from sony.com
WaterProof Walkman
i have been a long time user of this product with several previous purchases (due to wear and tear, lost) dating almost 10-12 years ago. not too sure if this current product is faulty but i felt the lifespan of the fully charged battery seemed shorter than my previous sets.
Recommends this product
Customer review from sony.com
Cannot syn with my computer
I bought this a month ago and had totally not used it because I try to syn it with my Notebook/labtop and it cannot seem to connect... so i can't download my Mp3 files... thus it is a complete washout :-( Of course you can say it is my labtop which is the problem, but fact is I have not problem with other external revices (Printer, HDD, SDD, Mobile devices, etc)..
Customer review from sony.com
It was great experience again...until it broked
It was great experience again: swimming and listening to my favourite music. but after about 20 days it started bugging and then stopped turning on and charging and not responding on buttons at all. Fortunately, I took advantage of Lazada's refund (30 days). In the future, I plan to buy another one (already the 3rd one). I hope it will work for a very long time
Recommends this product
Customer review from sony.com
Good
Overall good. But could be great. Fit ok but know matter what tips I use the feel like they are going to fall out even pushing them in more doesn't help and they become uncomfortable to wear. The sound quality is fine but nothing special. I would expect alot better for the price point., especially from sony.
Recommends this product
Customer review from sony.com
Response from sony.com
Hi Johnf60, Thank you for your review. We're glad to hear that you're enjoying your NW-WS623. We highly appreciate your valued feedback, we are always delighted to hear from our customers, and are always working to develop products to what suits your needs. Rest assured, we have raised your feedback as voice of customer, to the concerned team for future consideration. If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL Omnia @Sony Support UK
Good features, poor reliability
I've had 3 of these and they tend to die at about 14 months each time. As soon as I find a suitable replacement I will move to that. Specifically I've had issues with stuck volume and can't charge.
Customer review from sony.com
Response from sony.com
Greetings from Sony Malaysia. We apologize for the inconvenience caused and would like to understand your issue better. It is unlikely for the product to malfunction in such a short period. We appreciate it if you could reach out to our customer interaction team via the contact details below, and we will be glad to assist you. Contact number: 1300 88 1233 (Technical Support/Repair/Warranty) Operating Hours: 9:00AM to 6:00PM (Monday - Friday, except Public Holidays) Email:http:https://web.sony-asia.com/my/contact-us/ Best Regards, Sony Malaysia.
short shelf life
This is not the first of these mp3 players I have bought and only one has ever lasted more than a year. The last two only worked for six months and nine months. I follow the instructions and take care of the product. I've had this less than a month and already it has switched itself to 'shuffle' which is no good for audiobooks, and the sound in one speaker disappeared for an hour. If I knew of another product with the same spec I would buy it instead.
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We're sorry to hear that you're facing difficulties with NW-WS623. -Try to clean it following this:https://cutt.ly/seqCd0SJ -Try to make sure that the software version is up-to-date: Windows > https://cutt.ly/seqCphR6 Mac > https://cutt.ly/YeqCazPe -Reset: https://cutt.ly/veqCa32P If the issue remains, you can contact us using this link: https://bit.ly/2NwYLXL Maryam @ Sony Support UK
SONY WATERPROOF WALKMAN
LOVE THIS PRODUCT, IT IS MY SECOND PAIR AND LOVELY FOR SWIMMING
Customer review from sony.com