NW-WS623 Sports Walkman Wearable Bluetooth Digital Music Player

3.8 (224)
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Product details

Web ID: 16882453

Built for Extremes Whatever your sport take your music with you. Made for the outdoors the NW-WS620 Sports Walkman can endure the toughest elements. And Easy Bluetooth connectivity with NFC one-touch pairing it's as streamlined as your training. Features: Waterproof (saltwater) for worry-

  • Product Features

    • Easy Bluetooth connectivity with NFC One-touch
    • Ambient Sound mode
    • 3-minute quick charge for 60 minutes of playback
    • Works in temperatures from 23 degrees F to 113 degrees F
    • This product has a 1 year limited parts warranty
    • NOTE: This product contains a lithium battery and will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight Shipping
    • Imported
    • Request warranty information
  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Our Normal Gift Boxing is not available for this item.
    • This item may not be shipped to Hawaii, Guam, Armed Forces Pacific, Puerto Rico, Marshall Islands, Alaska, Palau, Armed Forces Americas, U.S. Virgin Islands, Armed Forces Europe, American Samoa, Federated States of Micronesia, Northern Mariana
    • Returns must be mailed back to seller within 30 days of purchase. Exclusions may apply.
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • This item has a lithium battery. Return requires a hazmat label and special packaging. If there's an issue, bring the item in store for help with your return.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

3.8/5

224 star ratings & reviews

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8 days ago

Cannot syn with my computer

I bought this a month ago and had totally not used it because I try to syn it with my Notebook/labtop and it cannot seem to connect... so i can't download my Mp3 files... thus it is a complete washout :-( Of course you can say it is my labtop which is the problem, but fact is I have not problem with other external revices (Printer, HDD, SDD, Mobile devices, etc)..

Customer review from sony.com

8 months ago

It was great experience again...until it broked

It was great experience again: swimming and listening to my favourite music. but after about 20 days it started bugging and then stopped turning on and charging and not responding on buttons at all. Fortunately, I took advantage of Lazada's refund (30 days). In the future, I plan to buy another one (already the 3rd one). I hope it will work for a very long time

Recommends this product

Customer review from sony.com

12 months ago

Good

Overall good. But could be great. Fit ok but know matter what tips I use the feel like they are going to fall out even pushing them in more doesn't help and they become uncomfortable to wear. The sound quality is fine but nothing special. I would expect alot better for the price point., especially from sony.

Recommends this product

Customer review from sony.com

Response from sony.com

Sony Support12 months ago

Hi Johnf60, Thank you for your review. We're glad to hear that you're enjoying your NW-WS623. We highly appreciate your valued feedback, we are always delighted to hear from our customers, and are always working to develop products to what suits your needs. Rest assured, we have raised your feedback as voice of customer, to the concerned team for future consideration. If you need further assistance, you can contact us using this link: https://bit.ly/2NwYLXL Omnia @Sony Support UK

1 year ago

Good features, poor reliability

I've had 3 of these and they tend to die at about 14 months each time. As soon as I find a suitable replacement I will move to that. Specifically I've had issues with stuck volume and can't charge.

Customer review from sony.com

Response from sony.com

CIC1 year ago

Greetings from Sony Malaysia. We apologize for the inconvenience caused and would like to understand your issue better. It is unlikely for the product to malfunction in such a short period. We appreciate it if you could reach out to our customer interaction team via the contact details below, and we will be glad to assist you. Contact number: 1300 88 1233 (Technical Support/Repair/Warranty) Operating Hours: 9:00AM to 6:00PM (Monday - Friday, except Public Holidays) Email:http:https://web.sony-asia.com/my/contact-us/ Best Regards, Sony Malaysia.

1 year ago

short shelf life

This is not the first of these mp3 players I have bought and only one has ever lasted more than a year. The last two only worked for six months and nine months. I follow the instructions and take care of the product. I've had this less than a month and already it has switched itself to 'shuffle' which is no good for audiobooks, and the sound in one speaker disappeared for an hour. If I knew of another product with the same spec I would buy it instead.

Customer review from sony.com

Response from sony.com

Sony Support Team1 year ago

Hi, Thank you for your feedback. We're sorry to hear that you're facing difficulties with NW-WS623. -Try to clean it following this:https://cutt.ly/seqCd0SJ -Try to make sure that the software version is up-to-date: Windows > https://cutt.ly/seqCphR6 Mac > https://cutt.ly/YeqCazPe -Reset: https://cutt.ly/veqCa32P If the issue remains, you can contact us using this link: https://bit.ly/2NwYLXL Maryam @ Sony Support UK

2 years ago

SONY WATERPROOF WALKMAN

LOVE THIS PRODUCT, IT IS MY SECOND PAIR AND LOVELY FOR SWIMMING

Customer review from sony.com

2 years ago

Good features but won't stay in ears when swimming

Bought these but don't stay in ears when swimming :( and also never received wrist remote that was ment to be included,

Customer review from sony.com

Response from sony.com

Sony support team2 years ago

Hi Dabza, Thank you for your feedback. We're sorry to learn that the earbuds don't stay in your ears while swimming. We recommend checking the following link explaining the difference between the regular earbuds and the swimming earbuds: https://cutt.ly/TwVAwtsG, and this one explaining how to switch to the swimming buds: https://cutt.ly/RwVAwRhr And this link explains how to wear it: https://cutt.ly/SwVAtdSU If you require any assistance, you can contact us using this link: https://cutt.ly/q8P6ehW, (Copy and paste the link in your browser). Hana @Sony support UK

2 years ago

Great earphones

Bought to replace my old walkmans and these are not a disappointment

Recommends this product

Customer review from sony.com