STR-DH790 7.2-Channel Home Theater AV Receiver
Product Details
Web ID: 15722827great features
I brought this because I have had other Song products
Recommends this product
Customer review from sony.com
Response from sony.com
Hi Dallas51, That's great! We're delighted to hear that you're enjoying the overall features of your new Sony STRDH790 receiver. Thank you for trusting Sony! -Sam
loved this unit...till now
loved this unit...easy to setup and sound was great...then after 4 months all of a sudden now it shuts itself seeing the words protect ...wait a bit and turn it on and after awhile it shuts off again....I looked up what causes this and check everything...nothing...it still shuts off now every once in awhile, this is getting very frustrating ....looking at reviews i see this is a problem....I wish I wouldve checked more reviews, but being sony and knowing thier reputation of great products I wasnt worried...well guess every once in awhile even a company like sony can make a lemon....no idea what to do...
Customer review from sony.com
Response from sony.com
Hi wolf3510, we're glad you love our product. We're sorry to hear that you have an issue with your Sony unit. Please make sure that the firmware of your STRDH790 is up to date. Please check this link for more details: https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh790/downloads/00015537 Please check all speaker and HDMI connections to ensure they are secure and not causing any short circuits. Please make sure the receiver is well-ventilated and not overheating. Overheating can cause the receiver to shut off to protect itself. If the issue persists, you may want to reset the receiver to factory default settings. This can often resolve persistent issues. Please follow this link for more details: https://helpguide.sony.net/ha/strdh79/v1/en/contents/TP0001553270.html?search=factory If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
Easy to use.
Easy to use, simple setup and it sounds great. There's not much more you can ask for.
Recommends this product
Customer review from sony.com
Response from sony.com
Hi Marion o, Fantastic! We're thrilled to hear you're pleased with the ease of use & setup, exceptional sound, and superb performance of your STR-DH790 7.2ch Home Theater AV Receiver. Thank you so much for sharing your awesome experience and for choosing Sony! - Romeo
Sony is the best. 👍
I bought this one year ago and am so happy with my purchase.
Recommends this product
Customer review from sony.com
This is much more complicated than it seems
I bought this a month ago and still cannot get it the the speakers to play and correctly and has a terrible delay between the stopped and forward features of the TV. I hired the "Geek Squad" to come set it up and they are not inexpensive.
Customer review from sony.com
Excellent receiver
I bought this to replace my old Sony STR-DE1075 which still worked great but had no HDMI input capability. I wanted Dolby Atmos and the STR-DH790 provides this. I am using it with a Roku Ultra and there are many Dolby Atmos videos on Youtube but none will really blow you away like I was hoping. I have yet to use it for a Dolby surround sound movie but look forward to hearing the full effects once I do. I know that the STR-DH790 is providing the full surround sound so I just need to find a good video to really try it out.
Recommends this product
Customer review from sony.com
Great sound and product.
I have enjoyed this product Sony has never let me down with the Sony products I have purchased.
Recommends this product
Customer review from sony.com
Response from sony.com
Hi Sony fan for life, we're glad you are enjoying our product. Thanks for choosing Sony. ~Earl
new to atmos
i bought this a month ago and i am searching for the perfect speaker set for atmos
Recommends this product
Customer review from sony.com
Response from sony.com
Hi bunny1944, Congratulations on your purchase of the STR-DH790 7.2ch Home Theater AV Receiver! We understand that you're seeking speakers compatible with Dolby Atmos playback. The ideal complement for your STR-DH790 is our Dolby Atmos-enabled SS-CSE Speakers. Specifically crafted for Dolby Atmos, these speakers deliver surround sound that immerses you from all directions, including above. For further details on experiencing Dolby Atmos playback with your STR-DH790, check out the following articles: https://helpguide.sony.net/ha/strdh79/v1/en/contents/TP0001628978.html https://www.sony.com/electronics/support/articles/00194917 Should you need more assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following: Name: Sony.com Username: Model Number: Issue: Telephone Number: Hope this helps you, and thank you for choosing Sony! Best regards, Romeo Sony Social Support