WF-1000XM5 Truly Wireless Noise Canceling Earbuds
Product details
Web ID: 16882491Ratings & Reviews
383 customer images
Great sound
Very clear sound and comfortable fit in ears once they are settled
Recommends this product
Customer review from sony.com
Great features and sound quality
Haven’t had a chance to use them a lot yet, however the features, sound quality are excellent
Customer review from sony.com
Great. But not for active excersises eith ANC On.
Excellent noise cancelation. Sound quality very good. The only thing that disappointed me was that when exercising with a cardio elliptical trainer, it feels like there's a bump in both headphones when you do the same movement, for example, you go up and down a little faster, only with noise cancellation turned off.
Recommends this product
Customer review from sony.com
Great details
Amazing sound. So detailed. Love the music and features
Recommends this product
Customer review from sony.com
Sound
Brought two days ago very impressed would definitely recommend
Recommends this product
Customer review from sony.com
Just above average.
Fit = 4* (regardless of ear tips, cannot secure firm when chewing foods). ANC = 4* (mid and high still needs improvement). Microphone = 4* (need improvement for wind) Sound = 4* (balanced and clear) Price = 3* (compared to Samsung Ear Buds Pro). Ergonomic = 2* (not easy to take out
Recommends this product
Customer review from sony.com
WF‑1000XM5 is the best noise cancelation earbuds
The Sony WF‑1000XM5 deliver a level of noise cancellation that genuinely feels a step ahead of everything else on the market. Sony has managed to shrink the size, improve the comfort, and still push the performance even further a combination that makes these earbuds stand out in a crowded field. If you want the best noise‑canceling earbuds available today, with premium sound and comfort to match, these are the ones to get.
Recommends this product
Customer review from sony.com
Response from sony.com
Hi there! We are delighted to hear that you consider the WF1000XM5 to be a step ahead of the market! It is wonderful to know that you are enjoying the combination of improved comfort, compact design, and top-tier noise cancellation that we worked so hard to achieve. Thank you for trusting Sony. Regards, Dominick
Great earbuds, fit isn't that good.
Very high tech earbuds, very impressed with ambient sound which allows you to hear surroundings. Great app aswell. Connect to multiple device, mic quality is good. My earbuds don't fit as nicely as I would want, my right ear stays in most of the time with the earplug it came with and it feels slright, however, the earplug on the left ear feels uncomfortable, I have tried all the smaller earplugs and the larger one, they all have the same issue, they don't feel right. Just when I thought the earplug feels good is when I start to experience issues, either it is too close to earhole because it is too small or it doesn't fit as nicely where it can fall out. I tried changing what the buttons do use the app but was unable but I haven't google how to do it. The options I pressed seem to not do it
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We're happy to hear that you're enjoying your WF-1000XM5. Yet, we are sorry to hear that you're facing difficulties with it. Please try the steps here to adjust the headset for your maximum comfort and test again: https://cutt.ly/Btg9tMuP Additionally, we appreciate your feedback regarding customising the functions of the buttons; hearing from our customers helps us continuously improve our products to align with your preferences. Rest assured that we've raised it to the concerned team for future consideration. Furthermore, if any further assistance is needed, please contact us using this link: https://cutt.ly/heoRCkdW (Copy and paste the links in your browser). Menna @Sony Support UK