WF-1000XM5 Truly Wireless Noise Canceling Earbuds

Shipped and sold by World Wide Stereo
4.1 (1,375)
$328.00
Color:Pink

Product details

Web ID: 16882491
The PhoneSuit Energy Core LCD PD Battery Pack provides the high capacity battery power you need to charge all of your Smartphones and mobile devices when on the go.
  • Product Features

    • Features cutting-edge technology to deliver premium sound quality and the best truly wireless noise-canceling performance on the market
    • Sony s best ever call quality with AI based noise reduction algorithm and bone conduction sensor
    • Smooth switching and a clear Bluetooth signal with a powerful new Integrated Processor V2
    • Adjusts to the world around you with adaptive sound control, using AI to offer the ideal listening experience
    • This product has a manufacturer 1 year limited parts warranty
    • NOTE: This product contains a lithium battery and will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight Shipping
    • Wipe clean
    • Imported
    • Request warranty information
  • Product Dimensions

    • 1.57W x 1.04D x 2.54H
    • 0.08
  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Orders will not ship in Macy’s packaging.
    • Enjoy a longer window to return most of your holiday purchases. See our Extended Holiday Return Policy to see if this item qualifies.
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • This item has a lithium battery. Return requires a hazmat label and special packaging. If there's an issue, bring the item in store for help with your return.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
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    To report suspicious activity, please reach out to Macy's at 1-800-289-6229 or click here to report online.

Ratings & Reviews

4.1/5

1,375 star ratings, 1,373 reviews

Write a Review
54.6% of reviews have 5 stars
751
20.8% of reviews have 4 stars
286
11.2% of reviews have 3 stars
154
6.5% of reviews have 2 stars
90
6.8% of reviews have 1 star
94

380 customer images

1,373 reviews
Arturkaa25
4 days ago

Great. But not for active excersises eith ANC On.

Excellent noise cancelation. Sound quality very good. The only thing that disappointed me was that when exercising with a cardio elliptical trainer, it feels like there's a bump in both headphones when you do the same movement, for example, you go up and down a little faster, only with noise cancellation turned off.

Recommends this product

Customer review from sony.com

Syazwan13
4 days ago

Great details

Amazing sound. So detailed. Love the music and features

Recommends this product

Customer review from sony.com

KG54
4 days ago

Sound

Brought two days ago very impressed would definitely recommend

Recommends this product

Customer review from sony.com

External reviewer
5 days ago

WF‑1000XM5 is the best noise cancelation earbuds

The Sony WF‑1000XM5 deliver a level of noise cancellation that genuinely feels a step ahead of everything else on the market. Sony has managed to shrink the size, improve the comfort, and still push the performance even further a combination that makes these earbuds stand out in a crowded field. If you want the best noise‑canceling earbuds available today, with premium sound and comfort to match, these are the ones to get.

Recommends this product

Customer review from sony.com

Response from sony.com

Sony North America Customer Support5 days ago

Hi there! We are delighted to hear that you consider the WF1000XM5 to be a step ahead of the market! It is wonderful to know that you are enjoying the combination of improved comfort, compact design, and top-tier noise cancellation that we worked so hard to achieve. Thank you for trusting Sony. Regards, Dominick

masterAli
5 days ago

Great earbuds, fit isn't that good.

Very high tech earbuds, very impressed with ambient sound which allows you to hear surroundings. Great app aswell. Connect to multiple device, mic quality is good. My earbuds don't fit as nicely as I would want, my right ear stays in most of the time with the earplug it came with and it feels slright, however, the earplug on the left ear feels uncomfortable, I have tried all the smaller earplugs and the larger one, they all have the same issue, they don't feel right. Just when I thought the earplug feels good is when I start to experience issues, either it is too close to earhole because it is too small or it doesn't fit as nicely where it can fall out. I tried changing what the buttons do use the app but was unable but I haven't google how to do it. The options I pressed seem to not do it

Customer review from sony.com

Jordanhan
6 days ago
from Malaysia

Connection issue

I cannot give full star becoz the connection is so unstable im using samsung 24ultra i dont knownwhy when i play music some time it will disconnected for a second like u know too far weak connection but my phone next to me only

Customer review from sony.com

Joy7777777
6 days ago
from Singapore

Constant static noise and dropouts

purchased this pair of headphones a month ago for my daily commute. I've noticed frequent connection drops and static noise when I'm walking or taking the bus. Honestly, it’s quite annoying. I had high hopes for this product, but it has not lived up to my expectations in daily use. I expect the company to address these technical issues properly and ensure they are resolved.

Customer review from sony.com

kanagavel
7 days ago
from North Grafton, MA

Great Features -Multi-point conn. Audio quality

I boought this last month from Macy's. I am a music lover and have a good experience of audio quality and spectrus distriution by listening a same song in multiple devices. This device is delivering quality output without noise and clipping even in high volume. also the low frequency signals are not getting attenuated at any level of volume. Another feature is I am using more than 3 device in my daily life. And able to switch the connection without any struggle. Sleek design also

Recommends this product

Customer review from sony.com

Response from sony.com

Sony North America Customer Support6 days ago

Thank you for the detailed review, kanagavel! It is fantastic to hear from a fellow music lover who appreciates the technical nuances of the WF-1000XM5. We are thrilled that you’re noticing the impact of our Dynamic Driver X, which is specifically designed to handle a wide frequency spectrum without the clipping or low-end attenuation you mentioned—even at high volumes. It’s also great to hear that the Multipoint Connection is making your daily life easier. Being able to jump between your phone, laptop, and other devices without a struggle is exactly the seamless experience we aim for with our Bluetooth 5.3 technology. Thank you for choosing Sony and for sharing your expertise! Best regards, Gus, Sony North America Customer Support