WFC510 Truly Wireless Earbuds (Yellow)
Product details
Web ID: 19877913Ratings & Reviews
150 customer images
Good 'phones but left ear won't charge anymore!
The left ear of my Sony WF-C510s no longer charges after only 9 months of use. I have followed all the troubleshooting steps, updated the firmware, and reset the device but nothing works. I want you to send me some new ones out but I can't see how to do that. I've registered them just now but your website and app have no relevant options for me to choose. It's a shame because they sound fantastic but are let down by not being reliable, or maybe I just got a malfunctioning pair. Thanks.
Customer review from sony.com
Response from sony.com
Hi Matthewrgourd, We appreciate you sharing your experience with the WF-C510 headphones. It is encouraging to hear that you find the sound quality fantastic! We are sorry to learn that the left earbud has stopped charging, even after following all the troubleshooting steps, including the firmware update and device reset. Since you are within the warranty period, we can certainly assist you with that. The process for initiating a warranty service claim is handled directly through our dedicated technical support team to ensure all your details are captured correctly. To proceed with your claim, please contact our Sony Technical Support team using the link below. They will guide you through the process of submitting the necessary information to validate your warranty and arrange for a resolution. Contact technical support: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones We hope to have this resolved for you quickly so you can continue enjoying the great audio quality of your WF-C510 Thank you for considering Sony products! Regards, Dominick
Good sound quality
I bought these earbuds just over a week ago excellent for the price
Recommends this product
Customer review from sony.com
Great Experience
Bought this month ago, excellent sound, perfectly fit my ear, and good battery life đź‘Ť
Recommends this product
Customer review from sony.com
Excellent
I have tried all others brand. Still SONY never disappoint. Even entry level, still maintain the quality of sound.
Recommends this product
Customer review from sony.com
Good sound
Really good sound, holds the battery quite well. Happy with the purchase.
Customer review from sony.com
Ok
so far so good, just lack of noise cancellation...
Customer review from sony.com
Great all round affordable wireless headphones
I purchased these Sony buds about a week ago. So far veery pleased at the overall performance, which for the price represents great value. The audio performance is very good if not quite the standard hifi enthusiasts would want, but at the price point will probably take some beating. I would describe the sound as well balanced, mellow, but detailed enough to enjoy most kinds of music. The general funtionality is faultless with a very good app to adjust the equaliser. The battery life seems excellent so far. All in all a very good product.
Recommends this product
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We're happy to hear that you are enjoying your WF-C510. We hope you continue to enjoy it for years to come! You can prioritize the sound quality by following the steps at the following link: https://cutt.ly/frbvdpA7 If you need any further assistance, please contact us using this link: https://cutt.ly/heoRCkdW Nadine @Sony Support UK
Almost perfect! Just fix calls and BT.
It's good for its price. Sounds great raw (without any EQ or the Connect app). The appearance/product design is sleek and cute. I love it. Texture is great. It handles well. The buds fit well and snug into the ears. Battery life on the buds is OK. But as many people have noted, the battery life on the case could be improved. Bad thing: when taking calls it forces back to ambient sound mode even if it is deactivated. Audio doesn't instantly stream to the buds as soon as it is connected. In my baseline iPhone 15 I had to restart YouTube or force a volume change using the buttons in the buds so I can hear the sound from there.
Customer review from sony.com