WH-1000XM5 Wireless Over-Ear Noise Canceling Headphones

Shipped and sold by World Wide Stereo
4.5 (2,162)
Limited-Time Special
$298.00 (25% off)$398.00
Color:Black
Size:NO SIZE
Offers & perks
6-month financing with Macy's Card.

Product details

Web ID: 16296294
Your World. Nothing Else. The WH-1000XM5 headphones rewrite the rules for distraction-free listening. Two processors control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed driver DSEE – Extreme and Hires audio support the WH-1000XM5 he.

  • Product Features

    • Industry-leading noise cancellation optimized to you
    • 4 beamforming microphones for crystal clear hands-free calling
    • Ultra-comfortable, lightweight design with soft fit leather
    • Redesigned collapsible case made for easy storage in a bag
    • This product has a manufacturer 1 year limited parts warranty
    • NOTE: This product contains a lithium battery and will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight Shipping
    • Wipe clean
    • Imported
    • Request warranty information

  • Product Dimensions

    • W x D x H
    • 0.55

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Orders will not ship in Macy’s packaging.
    • Enjoy a longer window to return most of your holiday purchases. See our Extended Holiday Return Policy to see if this item qualifies.
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • This item has a lithium battery. Return requires a hazmat label and special packaging. If there's an issue, bring the item in store for help with your return.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
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    To report suspicious activity, please reach out to Macy's at 1-800-289-6229 or click here to report online.

Ratings & Reviews

4.5/5

2,162 star ratings, 2,157 reviews

Write a Review
72.5% of reviews have 5 stars
1568
15.0% of reviews have 4 stars
324
5.7% of reviews have 3 stars
123
2.1% of reviews have 2 stars
46
4.7% of reviews have 1 star
101

411 customer images

  • Nice Design
  • My new wireless headset!
2,157 reviews
MS442
3 days ago

Brilliant

Best headphones I’ve ever had. Would absolutely recommend to anyone. Worth the money.

Recommends this product

Customer review from sony.com

Bobbles100
3 days ago

Great Product

I have had this product two weeks. Brilliant sound and great for conference calls. I am happy to recommend

Customer review from sony.com

Emacgre
5 days ago

Simply amazing

Just getting used to wearing the over ear style headphones, and loving it so far. Amazing sound!

Recommends this product

Customer review from sony.com

GWBu
5 days ago

Bluetooth keeps cutting out.

Excellent head phones. Noise canceling is great. However, the blue tooth connection keeps cutting out. I've followed all the advice and the settings are such that it ought to work. No problem with Bluetooth from my phone to any other device. But these city out every 2 minutes. They are becoming unusable

Customer review from sony.com

Response from sony.com

Sony support team4 days ago

Hi, Thank you for your feedback. We’re sorry to hear that your WH-1000XM5 keeps disconnecting, this is not the norm, as we strive to deliver the best quality possible. Please follow the instructions here and test again: https://cutt.ly/otdbCZQ8 If the issue remains, please follow the below steps: 1- Ensure that the headset is updated: https://cutt.ly/XrxmulV8 2- Reset your headset by following the steps here: https://cutt.ly/wrxmrOSK 3- Initialize your headset: https://cutt.ly/TrxmtOpA Moreover, if any further assistance is needed, please contact us using this link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser) Nadine @Sony Support UK

Jimbobothy
5 days ago

Great Christmas Present!

A great set of headphones. Good sound and excellent noise cancellation. Lots of functionality too, although I'm still learning the full extent of what's possible. The headphones come with an excellent case and easy to follow instructions, accessible via a QR code.

Recommends this product

Customer review from sony.com

External reviewer
5 days ago

Great features!

Just purchase this item and happy with the sound - it is sooo comfortable to wear long hours!

Customer review from sony.com

Sakshi 357
6 days ago

Great noise cancellation and really comfortable

These were great when I bought them months ago, but they became lifesavers on an 11-hour flight next to a crying toddler (10 hours of nonstop crying, no exaggeration). Noise cancellation: 10/10. Battery life: amazing. Comfort: bonus win. Thanks to these, I enjoyed my K-drama and kept my sanity. Highly recommend.

Customer review from sony.com

Naid
7 days ago

Superb

Beautiful product, the quality is so incredible I enjoying the smooth texture of the music

Recommends this product

Customer review from sony.com