WH-1000XM5 Wireless Over-Ear Noise Canceling Headphones

Shipped and sold by Adorama
4.5 (2,142)
$398.00
Color:Black
Size:NO SIZE

Product details

Web ID: 16296294
Your World. Nothing Else. The WH-1000XM5 headphones rewrite the rules for distraction-free listening. Two processors control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed driver DSEE – Extreme and Hires audio support the WH-1000XM5 he.

  • Product Features

    • Industry-leading noise cancellation optimized to you
    • 4 beamforming microphones for crystal clear hands-free calling
    • Ultra-comfortable, lightweight design with soft fit leather
    • Redesigned collapsible case made for easy storage in a bag
    • This product has a manufacturer 1 year limited parts warranty
    • NOTE: This product contains a lithium battery and will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight Shipping
    • Wipe clean
    • Imported
    • Request warranty information

  • Product Dimensions

    • L x W x H
    • 0.55

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Orders will not ship in Macy’s packaging.
    • Enjoy a longer window to return most of your holiday purchases. See our Extended Holiday Return Policy to see if this item qualifies.
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • This item has a lithium battery. Return requires a hazmat label and special packaging. If there's an issue, bring the item in store for help with your return.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
    Your security is our number one concern.

    To report suspicious activity, please reach out to Macy's at 1-800-289-6229 or click here to report online.

Ratings & Reviews

4.5/5

2,142 star ratings, 2,137 reviews

Write a Review
72.4% of reviews have 5 stars
1551
15.1% of reviews have 4 stars
323
5.7% of reviews have 3 stars
122
2.1% of reviews have 2 stars
46
4.7% of reviews have 1 star
100

407 customer images

  • My new headphones
2,137 reviews
Micky Hoyle
3 days ago

Great sound and stylish!

Excellent product, sound is -amazing, I love the noise cancelling and they’re also really stylish and comfortable ! I can’t comment on the cost as they were a Christmas present, but very pleased with them!!

Recommends this product

Customer review from sony.com

Bob2777976589
3 days ago

Great features

Bought this a month ago due to the student discount, very pleased with how it is but also how quickly it arrived. Noise cancellation is amazing with ambient mode.

Customer review from sony.com

supu
4 days ago

Faulty ANC

The noise cancelling feature on this thing looks faulty, I have had XM-4 for about 6 months , I bought XM5s beacause my XM4 got water damaged. I can feel the ANC difference between XM4 and XM5. I have just updated driver for this headphone but the ANC is still faulty.

Customer review from sony.com

Abhishek Yadav
4 days ago

Nightmare

There is an serious issue with hinge. It broke with basic daily usage. I purchased it in May and within 6 months it broke. It was really unbelievable, no accident drop and no harsh usage. I

Customer review from sony.com

Swilli
5 days ago

Good but traps hair

So the reason I upgraded from my WH4 was that this model is not foldable, and I thought it would not trap my hair as the previous one, but somehow it still traps my hair so that's kinda disappointing

Recommends this product

  • Photo from Swilli

Customer review from sony.com

Bobbhj
6 days ago
from Singapore

Noise cancelation

10/10 the feature are amazing the noise cancelation is tip top

Recommends this product

Customer review from sony.com

Shibs
8 days ago

Mr.

I got it today. Knows that sounds good before buying. So all in all make xm8 cheaper, so that i can buy those when it is launching

Recommends this product

Customer review from sony.com

Frost64
9 days ago

Rubbish and third class plastic hinges

I bought it with a very happy heart but I really am very disappointed by the design flaw that results in broken hinge. Despite using it very delicately I still ended up with broken hinge.

Customer review from sony.com

Response from sony.com

Sony support team7 days ago

Hi, Thank you for your feedback. We’re sorry to hear that the hinge of your WH-1000XM5 is broken. This is certainly not the experience we aim to provide, as we continuously strive to deliver the best possible quality. However, it's worth mentioning that the XM5 is built with high‑quality, lightweight materials, including the soft fit leather ear pads and a flexible band, designed to provide long‑term comfort and reliability during everyday use. Please contact us using the details provided at the following link for assistance. We would be happy to provide the necessary support: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser) Nadine @Sony Support UK