XR83A80L BRAVIA XR 83" Class A80L OLED 4K HDR Google TV (2023)
Product details
Web ID: 16912034Great tv
Sony does make a great looking TV but just the update is the bad thing about Sony. 65 880 L model 2023 with a android 10 operating system which is ridiculous my 4K Google Chromecast has android 14 iOS on it so you need to pick up the software update for the TV because it’s horrible that you guys what you’re doing but great TV though.
Customer review from sony.com
Response from sony.com
Hi Ink73 Thanks for posting your review! We're thrilled to hear you're enjoying your 65" A80L TV outstanding picture quality. We also appreciate your candid feedback regarding software updates and the Android OS version. We understand your point about the operating system on your TV compared to other devices—our software updates are designed to keep your TV's performance and features up to date, ensuring a smooth, intuitive, and user-friendly experience once installed. We're always working to enhance this across all our products, and feedback like yours is incredibly valuable. We hope you continue to enjoy the stunning visuals on your A80L! If you have any further questions or need assistance, you can always reach out to our dedicated Sony support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Thanks for choosing Sony! Sincerely, Jenn.
Excellent tv
Excellent product but very difficult to navigate Sony could have put a simpler menu system
Recommends this product
Customer review from sony.com
Response from sony.com
Hi, Thank you for your feedback. We're happy to learn that you are enjoying your XR-55A80L. We hope you continue to enjoy it for years to come! However, we appreciate your feedback regarding the difficulties you're experiencing with TV navigation; hearing from our customers helps us continuously improve our products to align with your preferences. Rest assured that we've raised it to the concerned team for future consideration. If you need any assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Nadine @Sony Support UK
SONY Bravia
Purchased a BRAVIA XR 65” Class A80L OLED 4K HDR Google TV mid September of 2024. Beautiful picture but...... At times the tv screen goes black and smashed all the way to the left side of screen are small white segmented/dashed vertical lines. Seems to happen when selecting any app, go back to home screen and all looks good. Power off for ~20 - 30 minutes and seems to work proper again. See attached video and would appreciate any info on symptom. thanks Tim
Customer review from sony.com
Response from sony.com
Hi Timmpec, thank you for reaching out and sharing your experience with your new BRAVIA A80L. We're glad to hear you're enjoying the beautiful picture quality and we sincerely apologize for the frustrating situation where your screen goes black with those small white segmented/dashed vertical lines. To try and resolve this, we recommend the following steps: - Run the Self Diagnostics option on the TV. Press INPUT or (Input) on the remote control and select [Help]. If [Help] does not exist, select [Edit] and add [Help]. Select [Status & Diagnostics] — [Self diagnostics]. Detailed instructions can be found here: https://helpguide.sony.net/tv/kusltn1/v1/en-003/08-01_01.html?hl=self - After the Self Diagnostics, on the supplied remote control, press the HOME button to view the TV menu screen and check if the lines are still there. If the menu screen still displays the lines, we strongly encourage you to contact our technical support team for further assistance. You can find their contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv We appreciate your patience and understanding as we work to ensure you have the best possible experience with your BRAVIA TV. Thanks for considering Sony products. Best regards, Stephanie
see video below: https://youtu.be/7S9blcbz-jk
Sony just keeps getting better
This TV is amazing, keep finding more and more that this TV offers.
Recommends this product
Customer review from sony.com
Excellent and transformative!
It's really the best TV! Unparalleled picture quality, colours, brightness and smoothness. The sound quality is top notch, it's really a cinematic experience with true surround sound! The UI and the software are truly advanced and helped a lot in easing how to deal with the TV in every occasion. The PlayStation 5 experience is unbelievable! Picture quality, frames, responsive actions and sound quality are non comparable! The build quality is from another world, the class looks and the trustworthy materials are a real comfort. I really can't recommend it enough!
Recommends this product
Customer review from sony.com
So many great features
This was a replacement for XR55A80J which developed a fault after two and a half years. I am delighted with this sony bravia as I was with the previous one.
Recommends this product
Customer review from sony.com
Deep colours
Bought this set due to the reviews. It lives up to the hype.... Only down side for me, is the bezel, or edge of the screen is NOT the edge. The screen when off looks like it goes from edge to edge..... but no. And I have checked. It's maxed screen size leaves about 7mm around the top and sides. 12mm at the base....
Recommends this product
Customer review from sony.com
Delighted with my purchase
Excellent clarity of picture and of sound. Slim profile.
Recommends this product
Customer review from sony.com
see video below: https://youtu.be/7S9blcbz-jk