XV500 X-Series Wireless Party Speaker - Black (SRSXV500)
Product details
Web ID: 18561949Do not buy if using as a Bluetooth speaker!
I've had this speaker for a year now and from the start had Bluetooth pairing issues. Do not buy the speaker if you plan on using it primarily with a Bluetooth device, specifically a phone. The connection cut in and out frequently from the first few times using it, and by now simply will not enter pairing mode at all- after following all potential troubleshooting steps. Used this speaker about five times total, because it was purchased for a single event. Really wish it still worked as a general area speaker but will probably have to try and sell.
Customer review from sony.com
Response from sony.com
Hi there, Thank you for reaching out and sharing your experience with the SRS-XV500. We're really sorry to hear about the Bluetooth issues you've been having. To try and get this sorted, here are a few troubleshooting steps you can try if you haven’t already: 1) Reset the speaker by holding down the power button for about 10 seconds until it turns off, then turn it back on. 2) Initialize the speaker. Find detailed instructions here: https://helpguide.sony.net/speaker/7855/v1/en/contents/TP1001275055.html 3) Clear the Bluetooth pairing list on your phone, then try pairing again. 4) Test the speaker with a different Bluetooth device to see if the issue persists. If you’ve already tried these or if the problem continues after trying them, it sounds like a repair might be necessary. We recommend looking for a local electronic repair center online; they might be able to help you get your product back in working order. We appreciate your feedback on our Sony product. We are sorry this happened. Sincerely, Estefany
Great product
Great product delivers as promised would recommend to get
Recommends this product
Customer review from sony.com
Response from sony.com
Hi there! We are really happy to hear that the SRS-XV500 is delivering on its promise and that you'd recommend it. We packed a lot into the design to make sure it's perfect for both parties and everyday listening. Beyond the powerful, clear sound, you've got an IPX4 splashproof design, making it great for poolside or outdoor use. Thanks for choosing Sony! Best regards, Estefany
Greatest speaker I have listened to
I bought this almost a year ago and it's the best choice I've ever made in my life the sound is perfect no matter what because you can edit how it sound on your own terms
Recommends this product
Customer review from sony.com
Response from sony.com
Hi KILLAKAR! It is truly wonderful to know that your SRS-XV500 has been such a fantastic choice for you! We're thrilled to hear how much you appreciate the perfect sound and the customizable audio features that allow you to personalize your listening experience. Thanks for choosing Sony! Best regards, Estefany
Sony XV500 X-Series
I've been using this Sony speaker for nearly a month now, and I’m really impressed with the performance. The sound is clear, well-balanced, and surprisingly powerful for its size. Bass response is strong without being overwhelming, and it handles both music and podcasts really well. Battery life has been solid I can go several days without charging, depending on usage. Bluetooth connection is stable and quick to pair. The build quality feels premium, and it's compact enough to carry around easily. So far, no issues at all. It’s been a reliable addition to my daily setup. Highly recommended for anyone looking for a quality portable speaker.
Recommends this product
Customer review from sony.com
great speaker
I bought this a month ago, and wow its very nice, quality of sounds is very high. bass is super bass.
Customer review from sony.com
SONY SRS-XV500 at 2025
Have a deep base and even sounds that cater all the sounds needed.
Recommends this product
Customer review from sony.com
Great Product 👍
Great Sony product with nice design and great sound. However, while playing the speaker, it's interrupted or stopped when played over with YouTube music when oncoming message or ads is coming. Why is that? How can we play it continuously without interruption. Thank you.
Recommends this product
Customer review from sony.com
Great features nice bass
I bought it few weeks ago .. i am so happy with it
Recommends this product
Customer review from sony.com