Sparkle Rope 18" Chain Necklace (2mm) in 14k Gold
Product details
Web ID: 12411143DO NOT BUY
I bought this gold chain from Macy’s as a gift for my partner, and less than 24 hours after he wore it, it broke while he was lying in bed. It didn’t snag or get pulled, it simply fell off his neck. I called Macy’s, expecting a straightforward return or exchange. Instead, I was told they wouldn’t accept it. No resolution was offered, and we are stuck with a broken piece of jewelry that had barely been worn. For a store like Macy’s, I expected better quality and customer service. I won’t be purchasing jewelry from them again, and I suggest others be cautious, especially if you’re gifting something important.
This review is from Sparkle Rope 20 Chain Necklace 2mm in 14k GoldElegant Look
Very light weight yet elegant look . I like the design of the rope chain but it’s a hallow chain . The only thing is the gold purity doesn’t shine as it’s supposed to be . Recommend to buy warranty if you buy this rope chain.
Recommends this product
This review is from Sparkle Rope 18 Chain Necklace 2mm in 14k GoldCheap necklace
The necklace is very cheap , poor quality, it broke within days of wearing it. Tried to return and they refused to take it back within 14 day policy.
Chain Hallow
This chain is hallowed. The color is Light yellow. Very light in weight. The chain is beautiful if you don't want solid. I was looking for a solid chain. One thing i don't like is that they dont say in description hallow. I think more people would not purchase is they knew it was hallowed. I returned this item as soon as i opened it because i already know Hallow breaks fast and I need a solid chain.
This review is from Sparkle Rope 18 Chain Necklace 2mm in 14k Goldcheap jewelry
Necklace broke in less than 30 days of purchase
Horrible quality
This chain is awful. Had it for 2 weeks and it broke. Had it repaired and it broke again the same day I got it back from being repaired
Do not buy
My son received this as an Easter gift. Within a week of normal wear it shredded and fell off his neck. The store refunded and shipped another. Two days after wearing the new one the same thing happened. What a joke. Zero stars
This review is from Sparkle Rope 22 Chain Necklace 2mm in 14k GoldJewelry very disappointing
Cheap cheap cheap , don’t buy
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in this item. We understand you are not satisfied with your selection. If you are still within the time frame of the return, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service