Special Edition Supersonic Nural Hair Dryer | Strawberry Bronze/Blush Pink
Product details
Web ID: 19503728Disappointing for the Cost
I had very high expectations for the Dyson Supersonic Nural™ Hair Dryer (Amber Silk), especially given the premium price tag, but unfortunately, it was a huge letdown. Despite all the advanced technology claims, the dryer did not deliver noticeably better results than a standard hair dryer. My hair still felt dry and frizzy, and the so-called “smart heat control” didn’t make any visible difference. In fact, it often felt inconsistent, making styling frustrating and time-consuming. The attachments are awkward to use and don’t stay as securely in place as expected for such an expensive product. The dryer itself feels bulky, and prolonged use becomes uncomfortable. For a brand that prides itself on ergonomic design, this was surprising. The biggest issue is value for money. For the price of this dryer, I expected salon-quality results and effortless styling, but it simply doesn’t justify the cost. Overall, this product is all hype and branding. I would not recommend it unless you’re paying purely for the Dyson name.
Customer review from Dyson
Response from Dyson
Hello Anna, thank you for taking the time to share your feedback on the Dyson Supersonic Nural™ Hair Dryer (Amber Silk). We truly appreciate your honesty and regret to hear that the product did not meet your expectations. At Dyson, we strive to deliver the highest standards of performance and design, and we are sorry that your experience has been disappointing. If you need further assistance or would like to discuss this matter in more detail, please contact us via phone at 877-397-6622 or through Live Chat at http://ms.spr.ly/6423tFySS. Our team will be happy to support you.
Great hair dryer!
I am happy I bought this product, it exceeds my expectations, easy to use.
Recommends this product
Customer review from Dyson
Best hairdryer ever!!
This is the best hairdryer ever!! While it's a bit on the expensive side it's well worth the price! Love the idea of having the scalp protector mode and my hair is more manageable without flyaways. No longer have a flaky scalp! Didn't realize that my old dryer was simply drying out my scalp. It's lightweight and smaller than my old hairdryer but very effective and dries my hair in no time at all using the concentrator attachment. Purchased the Jasper plum and love the colour. Wouldn't hesitate to recommend. Nothing beats a Dyson!
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you so much for sharing your wonderful feedback with us! We’re delighted to hear that you’re enjoying your Dyson hairdryer and that the scalp protector mode has made such a positive difference for you. It’s great to know that the product has helped improve your scalp health and overall experience, and we truly appreciate your recommendation. Your comments mean a lot to us and will be shared with our team.
Best hairdryer ever!!
This is the best hairdryer ever!! While it's a bit on the expensive side it's well worth the price! Love the idea of having the scalp protector mode and my hair is more manageable without flyaways. No longer have a flaky scalp! Didn't realize that my old dryer was simply drying out my scalp. It's lightweight and smaller than my old hairdryer but very effective and dries my hair in no time at all using the concentrator attachment. Purchased the Jasper plum and love the colour. Wouldn't hesitate to recommend. Nothing beats a Dyson!
Recommends this product
Customer review from Dyson
Did not live up to expectations
Bought this for my wife as a Christmas present and she said when she first used it it burned her hair and she had to cut a piece of it off she is really particular with her hair and is familiar with hair equipment and how to use them I was really shocked and disappointed to spend this kind of money and this happened she also stated it's roughly the same time frame as the regular blow dryer that she currently owns we own two Dyson vacuums which are great but this product did not live up to those expectations
Customer review from Dyson
Amazing technology
Super cool color and the technology in this hair dryer is outstanding
Recommends this product
Customer review from Dyson
Beautiful and performs amazingly for curls
This hairdryer is more than just a beautiful object! I used the dome attachment and got curls like never before.. sent a photo to my hairdresser and she was amazed at the results. I love this hair dryer, should have bought it long ago
Recommends this product
Customer review from Dyson
Response from Dyson
Hi, thank you so much for sharing your wonderful experience with us! We’re truly delighted to hear how beautifully the hair dryer has worked for your curls and that the dome attachment gave you such impressive results. It’s always rewarding to know our products bring joy and confidence, and we’re glad you’re enjoying it. Your feedback means a lot to us, and we appreciate you taking the time to share it.
Heavier than advertised.
Purchased this as a Christmas gift for my spouse. The price was exceptionally high for a hair dryer, whose features are not exceptional, as compared to other brushless motor high dryers available at much lower prices. The high price appears to be driven by an over engineered power cord and excessive weight from a heavier housing and elaborate storage box.
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We appreciate you choosing this dryer as a special gift, and we regret to hear that the weight and price did not meet your expectations. While durability and design are important aspects of our products, we understand that ease of use and comfort are equally essential. Your comments regarding the housing, cord, and packaging are valuable, and we will ensure they are shared with our product team for consideration. If you are open to it, we would be glad to explore ways to improve your experience, whether through guidance on handling techniques, storage options, or alternative styling approaches that may reduce the impact of weight during use. Please reach out to our chat or voice support team, and we will be ready to assist you further. Your satisfaction is important to us, and we remain committed to helping you get the most from your styling tools. Thank you again for your input.