Streamdale Furniture3-in-1 Pull-Out Sofa Sleeper with Pillows
Product details
Web ID: 16148007Receipt Please
Called Macy's Customer Service re: order #4603631718. Never received invoice. Plus very nice looking chair but not very comfortable. Looking for cushion for top of bed when in use.. More importantly, the invoice. The manufacturer suggested I call you.
Very Deceiving
I purchased this couch for my mother thinks it is a full sized sofa bed, as was advertised in the picture. When it arrived I it was a very small sofa, fitting for a kid’s room. Also it was advertised as a Macy’s product, but as soon as the sale was completed, all the subsequent information was from a different company. Apparently It was advertised under Macy’s name for brand recognition. I also tried to cancel it, but was unable to contact anyone; Macy’s customer service connected me with a different customer service. And of course there was no answer when I called. I am extremely disappointed. I am still going to try to get a refund. In my view, Macy’s ruined there reputation a bit bit selling this as a Macy’s product
Just as expected
Great product very strong workmanship.
Recommends this product
Satisfied customer
I am please with the sleeper. It’s form and comfortable. Love it.
Recommends this product
Wrong Couch Received
I received this couch in error as I ordered a different one. This is NOT A MACYS COUCH! It is a third party vendor with horrible customer service. One rep told me to keep it and my acct would be refunded. Next rep wanted pictures as proof I got the wrong couch. It just went back and forth until I was credited a small amount for a couch I did not order to begin with. Macys needs to pay attention to the third party vendors and their customer service. Definitely not who they once were.