Traveler 17-Oz. Travel Mug with Flip-Lock Lid
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Product details
Web ID: 11334294533 reviews
Won't get fooled again - redesign the ring Takeya
We have four of these bottles - four of them. We love the quality of the bottle itself - it really does keep hot drinks hot and cold drinks cold and didn't leak. But as many others have commented - the lid sucks big time. All of our lids have broken. We bought a bunch of replacement lids and now they are broken too. As the saying goes - "fool me once, shame on you. fool me twice, shame on me". Well I won't be fooled again. I am looking for a different product. As a note - Takeya if you are reading these negative reviews - your reputation is tanking because of this. We were loyal customers before our lids kept breaking. The design itself is to blame - partly the weakness of the plastic on the ring, yes, but also the fact that once the ring breaks (which it does far too easily) then the entire hinge holding the top part of the lid to the bottom part is compromised and it is then unusable. If you just made the ring so that it is not connected to the hinge that opens the lid - or remove the ring altogether - that would probably make the whole issue less of a problem.
Customer review from takeyausa.com
Bad design
After a weekend of use, the handle broke off and left very sharp edges on the bottle. It is now unusable
Customer review from takeyausa.com
Love buying lids!
Love the container, the size, the insulation, the feel in my hand. I've purchased several in the 17 and 25oz sizes. I've purchased 3x as many replacement lids. I loved that a new lid was an option. I didn't think I'd get sick of buying them. Lots of broken lids. Just bought 3 more, we will see if that will last a year.
Recommends this product
Customer review from takeyausa.com
More durable lid
Great bottle. But the lid doesn’t last long at all.
Customer review from takeyausa.com
Great bottle, not good lids
I love this bottle, I am on my second one and the lids keep breaking. It’s like the ring on lid isn’t strong enough and breaks off. I have super glued it but doesn’t last. I am hesitant to spend mi eh on another because of cost of replacement lids!
Customer review from takeyausa.com
Great to travel with and light
Great traveler
Recommends this product
Lids broke within a few months
Bought 2 of these a few months ago. The lids did not stand up to very minor drops on 2 separate occasions. The locking mechanisms broke. For the cost, you'd think they'd be a bit more rugged.
Customer review from takeyausa.com
Do not buy
Does not fit under Keurig. Who in this day and age makes a coffee mug that doesn't fit under Keurig? And they charge shipping fee to return! Ridiculous.
Response from Customer Service
Hi, thank you for sharing your feedback. We’re sorry that the Takeya Traveler Mug didn’t fit your Keurig. While our mug is designed to be leak-proof, easy to carry, and fit most cup holders and single-brew coffee makers, we understand that compatibility can vary. We appreciate your input and will pass it along to our product team. If you need assistance with a return or alternative options, please reach out to us at customerservice@takeyausa.com. We’d love to help!
