Tempur-Pedic TEMPUR-Cloud Elite 12.5" Extra Soft Mattress Set - Queen Split

4.3 (1,189)
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Product Details

Web ID: 1374378
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Ratings & Reviews

4.3/5

1,189 star ratings & reviews

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8 months ago
from Schaumburg

Warranty

Recently, we moved our mattress to another room. While moving it. The cover where the mattress comes in, ripped off from the handles and close to the zipper area of the cover. I contacted the warranty through email and they refused to fix the problem/replace the cover. It's very unfortunate when you spend big bucks on a mattress for them to say " this is your fault, we are not covering your claim". I had really high expectations for this mattress but it's unfortunate get this response from a high end brand. I own a Birch bed ,too. And they have been so great with making sure I am happy with my bed. They ever told me if I wasn't happy with anything they would replace my bed with no problem. But thankfully I haven't had problems with that one. Tempurpedic-- I will never buy anything fro you guys again due to your poor quality and service.

Customer review from tempurpedic.com

8 months ago
from Ross Park Mall Pittsburgh, PA

Best bed ever

Wasn't sure until Rebecca showed us all the advantages. She made a difference in helping us choose the right bed for us.

Recommends this product

Customer review from tempurpedic.com

8 months ago
from Medina, OH

So comfortable!

I've slept on this mattress for about 2 months now. I have a bad back even after surgery and would roll around all night from pain. Now I wake up every morning without any pain and sleep throughout most of the night. I hate to get up in the morning because I'm so comfortable. I hope it keeps it for several years. If so, it's a perfect mattress for me.

Recommends this product

Customer review from tempurpedic.com

8 months ago
from Phoenix

New bed nerves

My husband and I have only slept on Tempur-Pedic and it is always the right choice. Love the cooling as well.

Recommends this product

Customer review from tempurpedic.com

8 months ago
from Tampa Florida

A great night's sleep

Our joints don't hurt anymore! No more rolling over because my hip hurts or my husband's back. We love it.

Recommends this product

Customer review from tempurpedic.com

8 months ago
from Massachusetts

The quality is superb

I am an older woman with joint issues. I needed a soft Mattress and this fit the bill ! And I'm sure as time goes on it will be better and better!

Recommends this product

Customer review from tempurpedic.com

8 months ago
from Dallas, Tx

Glad I purchased this bed

Still getting use to it, but so far I am very satisfied.

Recommends this product

Customer review from tempurpedic.com

9 months ago
from Crystal Lake

Amazing customer service

I worked with Jessica over the phone to purchase our new mattress. She helped me buy the king version of a style we already owned in Queen. She followed up multiple times and was always friendly and professional. We love our new mattress and highly recommend this store and Jessica!

Recommends this product

Customer review from tempurpedic.com