Pure ONE S30 Cordless Stick Vacuum with HEPA Filtration and ZeroTangle Brush
Product details
Web ID: 25044347Wrong color
I have received in black color instead of white which was ordered! Little bit heavy for me
Response from Macy's
We apologize for the inconvenience caused by the incorrect color of the product you received. We understand how important it is to receive exactly what you ordered, and we are committed to ensuring accurate and timely deliveries in the future.
Based on your description, it seems that you received a black product instead of the white one you ordered, and you also mentioned that the product is a bit heavy for you. We want to assure you that we take these concerns seriously and are here to help resolve any issues you may have.
For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, if you find the product too heavy, you may want to consider using it for shorter cleaning sessions or seeking assistance from someone else to help with the cleaning tasks.
We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We stand behind our products and offer a two-year warranty to ensure your satisfaction. Our team is dedicated to resolving any issues you may have, and we’re here to help. We will provide you with assistance on how to return the incorrect product and receive the correct one, as well as address any concerns you may have about the weight of the product.
Despite the current issues, we appreciate your understanding and hope to have the opportunity to make things right for you.
Great vacuum!
I was anxious to try a cordless vacuum. We used it to clean out my husband's office after he passed away. The room has been vacant for almost 2 years. This cordless stick vacuum is a lifesaver! The floors were spotless after I used it and all of the "dust bunnies" were gone! It worked really well and was easy to clean!
Recommends this product
Customer review from us.tineco.com
great
I bought these a month ago for a special occasion. these were well packaged and well recieved. the quality was top notch, have not found any better. the se are highly recommended for anyone that needs one.
Recommends this product
Customer review from us.tineco.com
Great Vacuum
I received my cordless vacuum cleaner about 2 weeks ago and I am so glad I did. This vacuum has made cleaning my upstairs so much easier. It is very light weight and easy to carry up the stairs. The suction is fantastic. This is a very good cleaner. I would recommend this to anyone looking to lighten the cleaning load.
Recommends this product
Customer review from us.tineco.com
Beyond my expectations!
Really impressed by this vacuum! Even upon opening, it is packaged beautifully! You feel like you're opening a much much more expensive vacuum. Assembly and charging is a breeze! The vacuum itself feels very solid and well made. Far above its price point. It has a switch that is different and takes a second to get used to. It's a trigger style, but has an up/down switch to lock it in. There is a max button that at least doubles the speed. This vac is AMAZING on hardwood floors! It's great on rugs and even carpet! That being said, this vacuum is not for heavy duty use nor is it intended to be used in that application. I did attempt to vacuum carpet in a high traffic/pet area that hadn't been vacuumed in far too long and did encounter some clogs. It was super easy to take apart. It also has an incredibly easy roller removal that ALL vacuums should have. Overall, this vac is wonderful! Highly highly recommend!
Recommends this product
Customer review from us.tineco.com
Lightweight and convenient!
We’ve had this for about 1 month and really enjoy it so far. It’s like a Dustbuster and floor cleaner all in one. It’s lightweight. It plugs into the wall to charge and unplugs for use (cordless use). I can do our whole 3200 square foot house without it losing its charge. The floor attachment easily comes off and it has a brush attachment and edging tool you can attach. Overall very pleased with this. One star off as I feel the suction could be a little stronger but overall great for every day use.
Recommends this product
Customer review from us.tineco.com
Great features
I got this a month ago and I love it it works great on all types of floors I told my family about it and my mom got one and she loves it also I told my friends about it and how great it works they are looking into buying on it works wonderful
Recommends this product
Customer review from us.tineco.com
Great Features.
Received this LifeVac cordless vacuum cleaner and it is awesome. This vacuum cleaner is very lightweight and very easy to maneuver. Goes under the bed very easy and turns at a very good angle. This vacuum is very quiet and runs a long time on a charge.Very durable.
Recommends this product
Customer review from us.tineco.com