Women's Swiss Cera Stainless Steel and Black Ceramic Bracelet Watch 28mm T0642102205600
Product details
Web ID: 6118786 reviews
Dead on arrival!!!
Watch arrived today, looking gorgeous as ever. Beautiful packaging, nice weight, lovely dial… but dead:( Now, I have to make a trip to Macy's to see if they have a 'live' one at hand. If it is as simple as a battery, while inconvenient, I'll be OK with. Here's hoping! Star rating for the dead arrival.
Recommends this product
Disappointed
I received my watch today and the dial is too loose. Therefore, I cannot set the time. I will go to the nearest Macy’s to get a replacement or refund.
Response from The Macy's Team
Hello Sadie, Thank you for your feedback on your purchase. Sorry for your most recent experience. If going into the store does not get you the results you are hoping for, we recommend you go to our Watch Services and Repairs link on our site. You will find this link within the watch section on Macys.com. Thank you for being a loyal Macy's customer!
lovely watch
I first bought this from another retailer - theirs had a dead battery. Went into Bloomingdales and the one they had did not. It works well and I receive compliments on it. It is a cross, in my opinion, between a sporty and a dress watch. Have had it for about 3 months and it keeps time and looks great. Would recomment.
Customer review from bloomingdales.com
Decent watch but ships with dead battery!
This watch is beautiful but beware that this watch ships with a dead battery. First watch I received the second hand stuttered every 4 seconds. I researched this and it is what the manufacturer does to alert you that the battery is about to die. I contacted customer service and they said they would ship me a new watch and I could send this one back. They sent me a new one and that one wouldn't even work! The battery was completely dead. I'm not sure how these can be sent without someone checking to see if the battery is even working. That, to me, is the whole point of buying a new watch!
Recommends this product
Customer review from bloomingdales.com
very nice purchase
It was not displayed. When the associate understand what I want, she got this watch to me and it was exactly what I wanted.
Beautiful, different style.
My daughter just sent me a beautiful Swiss Army watch as a gift. Sadly, it was 35 mm, too big for me. I went to Macy's at the Galleria Mall in Las Vegas to exchange it. To my delight I had a sales woman named Elena help me pick a different watch. Elena chose this watch and I fell in love with it. I'm very pleased with this watch, it's beautiful! But what made it such fun for me was Elena, she even took the extra links out of the bracelet so it fits perfectly! So I have a great watch and am walking away with a great customer service experience. Thanks.