Men's Two Pocket Hooded Puffer Jacket
Product details
Web ID: 23266824Tommy Hilfiger coat debacle
Worst customer service provided by Tommy Hilfiger. I ordered this coat on Cyber Monday, December 1. This coat is shipped directly to the customer by Tommy Hilfiger, NOT Macy’s. Tommy Hilfiger sent me the WRONG coat in the WRONG size with no tags attached. I contacted Macy’s customer service for replacement with the correct coat and correct size that I ordered. I was emailed a return label to ship the wrong coat back to Macy’s. Macy’s received my return in 3 business days. 18 days since placing my order, I’m still waiting for Tommy Hilfiger to ship me the correct coat in the correct size. Macy’s customer service cannot seem to do anything to get me the correct coat. BOTTOM LINE, don’t order anything that is shipped directly from the manufacturer from Macys.com if you need it anytime soon.
Super jacket, warm and stylish.
This is exactly the jacket I was looking for to wear in the cold Chicago weather.
Recommends this product
Best Jacket
I bought it for my husband and he loves it.
Son/Teen Approved, Actually Wears It!
My son is a typical teen who did not want to wear a winter jacket despite us living in the cold Northeast. I was glad he approved of me getting this coat for him, even better is he is wearing it everyday. He even said “this is a nice coat” which I took as compliment from a tough critic.
Nice fit/look
Good fit, feels nice wearing it. Have been looking for a vest for some time and glad I waited till now Almost bought a North Face vest but this much better
Recommends this product