Two-Tone Twisted Hoop Earrings in Sterling Silver and 18k Rose Gold Plating
Product details
Web ID: 4668308Ratings & Reviews
1 customer image
brooken clasp
When I opened my packaged the clasp was broke off of one the earrings. I was so upset. I guess I should have read the reviews. I would not recommend this product. Cheaply made
Response from Macy's
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the earring post broke after taking out of the package and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
I'll be much more careful on sale items
This was not a matching set and should have been noted when advertised for sale. Took them back and they gave me a refund, but almost didn't because it was a "last item".
Response from Macy's
Dear Valued Customer, Thank you for your interest. We understand you are not satisfied with your selection. If you are still within the time frame of the return, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
DEFECTIVE EARRINGS THAT I BOUGHT IN GOOD FAITH
I ordered 4 pair of earrings at the last sale and all 4 are defective. I realize that last act purchases cannot be returned or replaces, however I did not expect them to be defective. I bought these in good faith that they would arrive as advertised. I am very disappointed.
Response from Macy's
Dear Valued Customer: Thank you for your interest in the Two-Tone Twisted Hoop Earrings in Sterling Silver and 18k Rose Gold Plating. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
Disappointed
Pretty but cheaply made. One was very hard to open and the other closure broke off first time I tried to close it. Very disappointed and returned.
Response from Macy's
Dear Valued Customer, Thank you for your valuable feedback. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
Contemporary and Coloristic
Design and color pattern is what attracted my wife to this earrings. I would have preferred gold versus gold plated but what can you expect for what we paid. It’s like high priced costume jewelry.
Recommends this product
Not of Quality
I purchased a pair of these earrings in December 2021. The earrings are very lightweight, and do not feel like metal. The texture is more of a hard plastic, and they damage (scratch) easily. The clasp also does not close very well so you have to make sure that they don’t fall out of your ear. I would not pay full price for these earrings.
Response from Macy's
Dear Valued Customer, Thank you for your interest in the Tow-Tone Twisted Hoop Earrings. We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Very elegant
Recommend the item
Recommends this product
Absolute DO NOT BUY
See picture attached... My wife used it only by 2-3 hours at night
Response from Macy's
Dear Valued Customer, Thank you for your interest in the Two-Tone Twisted Hoop Earrings. We understand you are not satisfied with your selection. If you are still within the timeframe of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service