Altmont Modern 2-Way Bag
Product details
Web ID: 23810827I love everything about this duffle except...
Was looking for a new duffel bag that has some structure, luggage trolley, converted into a backpack (the straps hide in a pocket), pockets on both sides and additional externally plus could packed down in checked lauagge with a lifetime warranty. As the title suggests, I loved this bag until I put it on my luggage and it immediately started to spin around, if you need it to stay put on another bag then buy something else, sadly I had to leave it at the store.
Customer review from victorinox.com
Response from victorinox.com
Dear QueenM, Thank you for choosing Victorinox. We appreciate your feedback and are sorry to hear, The Altmont Modern 2-Way Bag did not meet your expectations. Your comments, help us to understand how we can approve on the design. For assistance, please call our customer service team at 1-800-442-2706. We are available Monday through Friday, from 9 AM to 5 PM EST, and will be happy to further assist you. Sincerely, Victorinox