Element A2 Steam Humidifier
Product details
Web ID: 7419696Leaked after a week of use
I bought this hoping to increase the humidity of my office. I have an "Awair" air quality monitor that gives my humidity measurements too. The Element A2 was unable to maintain any consistent humidity %, and would only work if set higher than 50% humidity, indicating that its hygrometer is inaccurate. But, that is livable, if annoying. The other day, it suddenly started leaking. Thankfully I can see it from my desk because one of the tanks was emptying out and would have damaged our floor. For a flagship, top of the line unit, this was extremely disappointing. I love my other Vornado products, but they are all fans. Maybe stick to the fans.
Customer review from a site owned and operated by Vornado Air LLC
Response from a site owned and operated by Vornado Air LLC
At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. We would like to see if we can be of assistance in improving your satisfaction. Please go to Vornado and begin a chat session with us by clicking on the chat icon, e-mail or call our service line at 800-234-0604. - Vornado Consumer Care
Great humidifier; display does not dim
This is a fantastic humidifier. It makes an actual difference in the feel of the room. It's quiet and easy to keep clean and hygienic. My only disappointment with it is the display. In one of the product videos I watched before purchasing, it was advertised as dimming in response to the lighting of the room. Mine did not, and when I called Vornado Customer Service, the very nice rep told me that she'd asked the product designers who confirmed that the display was only supposed to dim "a little." This was annoying to me, because like most people, I want to use the humidifier in my room at night, and the light it produces is extremely bright. I had to cut out a piece of paperboard to cover it, and tape it to the humidifier. Not ideal. :/
Recommends this product
Customer review from a site owned and operated by Vornado Air LLC
The Winner - Hands Down!
Between work and home, I have 5 humidifiers (and one dehumidifier - it’s the South) in my life and this Vornado Element A2 is the best of the best. It’s small but extremely effective, easy to use, and somehow magically stays cleaner than the others, too. No wicks, no bulky parts - just pure efficiency across the board. Don’t hesitate to get one.
Recommends this product
Customer review from a site owned and operated by Vornado Air LLC
Disappointed
I got this one in december 2020 and its stop working in february 2021.
Response from Macy's
At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. We would like to see if we can be of assistance in improving your satisfaction. Please go to Vornado and begin a chat session with us by clicking on the chat icon, e-mail or call our service line at 800-234-0604. - Vornado Consumer Care
    
Stopped working
I bought this about a month ago. First the handle snapped off while I was carrying a full tank back to the machine. It cracked so I wound up with water everywhere. Then it just stopped working. They’re sending me a replacement which was very hassle free so at least they have the customer service thing down. I just expected better quality especially at the price.
Customer review from a site owned and operated by Vornado Air LLC
Response from a site owned and operated by Vornado Air LLC
At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. This can happen for a number of reasons, We would like to see if we can be of assistance in improving your satisfaction. Please call our Consumer Care line at 800-234-0604 and allow us to help diagnose what went wrong.
Quiet, powerful
This unit solved the problem of dry air in winter. It puts out gallons / day (as needed, detected by its humidistat) of warm moisture (the temperature can be selected from 3 settings). It operates very quietly.
Recommends this product
Customer review from a site owned and operated by Vornado Air LLC
It is Quiet
I bought this to replace a new evaporative model that broke. I really like the fact that there is no filter or wick that I have to purchase and replace every while. It does require cleaning about every few weeks more or less depending on your water. I didn't find it that hard to do. The first time I used it, I cranked it to max, I wouldn't recommend to do that, I got water all over my floor from all the condensation flowing over. I have not had any problem since. It seems to put a good amount of humidity into the air and is good to cover 2 rooms. Easy to refill. Buttons work well.
Recommends this product
Customer review from a site owned and operated by Vornado Air LLC
Cranks out tons of clean, mineral-free water vapor
No filters to replace, no wicks to clean or replace. This little wonder generates TONS of water vapor. ...enough to humidify about 1500sq. ft. The only drawback is because it's so good, you have to fill the tanks at least twice per day if it's running all the time. You'll also need to clean and descale it once a week (soak the power head for an hour in vinegar or descaling solution). The minerals in your water have to go somewhere! Boiling water also makes a little burbling noise but it's not intrusive. It's just not as quiet as an ultrasonic. ...But no minerals in the air and no "white dust" everywhere. Highly recommend this product.
Recommends this product
Customer review from a site owned and operated by Vornado Air LLC