OSCTH1 Tower Heater
Product details
Web ID: 10274256Poor calabration
I bought this two years ago, I notified Vornado of the issue. I have bought Vornado products since the 1970's and enjoy their products. The thermostat is not calibrated correctly. I can have the low heat set on 70 degrees and it will not shut off until the room temperature reaches 74 degrees. But, it will not turn back on until the room temperature reaches 69 degrees. I have another Vornado heater from two years ago with low, medium, and high settings the the thermostat does the same thing. I recently bought the heater cube that oscillates with low, medium, and high, and the thermostat is the same. I don't live to far from the Andover facility and before COVID-19 would purchase the products on site. Since the new ownership the warranties and quality, for at least the heaters, have dropped. I'll keep buying the fans. Not a bad product, just need to compensate for the thermostat. All that needs to be done is to calibrate it properly.
Recommends this product
Customer review from a site owned and operated by Vornado Air LLC
Perfect for my needs
I purchased this for cold mornings and evenings to tide me through early fall without turning on the furnace and for when it is just a little to warm to light the wood stove. Very pleased. Mid Sept as I write the review I have only used it once. Due to the temps
Recommends this product
Customer review from a site owned and operated by Vornado Air LLC
Absolutely Love it!
My boss purchased a different version for our office a year and half ago and i was very impressed i purchased one for myself. I upgraded just a bit with the one i purchased and I LOVE IT SO MUCH!!!! I will definitely buy again.
Recommends this product
Customer review from a site owned and operated by Vornado Air LLC
Not that great
We bought this about 20 days ago and we are not impressed with the heat output or louver design
Customer review from a site owned and operated by Vornado Air LLC
Response from a site owned and operated by Vornado Air LLC
At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. This can happen for a number of reasons. We would like to see if we can be of assistance in improving your satisfaction. Please call our Consumer Care line at 800-234-0604 and allow us to help diagnose what went wrong.
Excellent heating
I got this for my craft room and have been very pleased. It came just in time for this bitterly cold weather. Thanks!
Recommends this product
Customer review from a site owned and operated by Vornado Air LLC
Great product
Delivers as advertised, very happy with the vornado heater!
Recommends this product
Customer review from a site owned and operated by Vornado Air LLC
Heats well, but squeals while oscillating
I've had it for about a month and it heats very well. However, when I use the oscillating function it makes a lot of noise. So much noise I've been asked to turn if off over Zoom calls.
Customer review from a site owned and operated by Vornado Air LLC
Response from a site owned and operated by Vornado Air LLC
At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. This can happen for a number of reasons, We would like to see if we can be of assistance in improving your satisfaction. Please call our Consumer Care line at 800-234-0604 and allow us to help diagnose what went wrong.
makes noise as is oscillates
Within two days of operation the space heater started making a rattling noise as it oscillated. The heating element of the heater works well and the thermostat works well, but the unit makes rattling and buzzing noises as it turns.
Customer review from a site owned and operated by Vornado Air LLC
Response from a site owned and operated by Vornado Air LLC
At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. We would like to see if we can be of assistance in improving your satisfaction. Please go to Vornado and begin a chat session with us by clicking on the chat icon, e-mail or call our service line at 800-234-0604. - Vornado Consumer Care
Response from a site owned and operated by Vornado Air LLC
At Vornado we take pride in our products and are sad to hear this product did not meet your expectations. We would like to see if we can be of assistance in improving your satisfaction. Please go to Vornado and begin a chat session with us by clicking on the chat icon, e-mail or call our service line at 800-234-0604. - Vornado Consumer Care