WANDVAC Cord-Free Handheld Vacuum
Product details
Web ID: 9792122IT LET ME DOWN
I bought three of the older models and biassed upon their great performance I purchased three of the this model. The older three are working perfectly but the three newer ones are a huge disappointment. They started the make extremely loud noises and would stop working after about two minutes. after waiting 2 minute it would work and then again they will stop working. Now one has stopped working all together but makes a slight whining noise. They are useless. I empty and clean them after each use. It seems that the older products works better that the newer ones. I would not recommend these vacuums to anyone.
Customer review from sharkninja.com
Response from sharkninja.com
Hi Joe, Thank you for sharing your experience with us. We understand how frustrating it must be to have the newer models not perform as expected, especially after such great results with the older ones. We truly appreciate your feedback, as it helps us improve. Please contact us at https://support.sharkninja.com/contact-us so we can review your situation and assist you further. We want to make sure you get the best experience possible. Kind Regards, Shark Clean US.
Shark Wandvac
Very handy and accessible for small jobs and in small area. I use everyday and oftenseveral times a day. Great to pick up crumbs Don't like storage option. Too light & not deep enough to charge.
Recommends this product
Customer review from Shark Ninja
Hand Vacuum
Very light but charges fast and charge lasts
Recommends this product
A very bad product from a good company.
This is horrible!!!!! I kept it past the deadline to return and am so sorry. The suction if poor and it doesn't hold much. The dust bin is small and hard to clean. I would not suggest buying it at all. I have many Shark products that I like, but not this. Truly a waste of money.
Customer review from sharkninja.com
Response from sharkninja.com
Hi Mage, Thank you for taking the time to leave a review on our product. We're truly sorry to hear you aren't happy with your WANDVAC. We understand how frustrating poor suction can be and we'd like to take this opportunity to make things right. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. We are open Monday through Friday, 9 a.m.-9 p.m. ET, and Saturday, 9 a.m.-6 p.m. ET. We're looking forward to hearing from you. Sincerely, Shark Clean US
👎🏻
Less then 2 years old doesn’t hold charge. And never had good suction very disappointing
Customer review from Shark Ninja
Response from Shark Ninja
Hello, Thank you for taking the time to leave a review. It seems like a very frustrating situation, and we're here to help. Based on the suction power you’ve described, it sounds like there’s a chance the handheld vacuum may not be working as it should. Could you please give our team a call at 1-855-520-7816? We’d love to help ensure you’re getting the most from your product. Our team is available: 📞 Monday–Friday: 9 a.m. – 9 p.m. ET 📞 Saturday: 9 a.m. – 6 p.m. ET Kind regards, Shark Clean
Terrible Battery
I got this from my wedding registry and am disappointed. The suction is great, but it’s so finicky. It’ll be fully charged, but die in less than a minute. I’m not sure if it’s a battery issue specifically or something else. It would be a fantastic device if it would just *stay on* instead of immediately dying. I’ve had this for months as well and have waited until I’ve given it good use to write a review.
Customer review from sharkninja.com
Response from sharkninja.com
Hello there, Thank you for taking time to leave a review. We're genuinely sorry to hear that it hasn’t lived up to your expectations. It’s great to hear that you’re happy with the suction power, but the issue with the battery life is definitely concerning — especially since it’s affecting your ability to use the vacuum as intended. That’s not the experience we want for you. If you haven’t already, we recommend reaching out to our customer support team 1-855-427-5127 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Shark Clean
Awesome little tool
Very strong handheld vacuum. I bought one for our house, then bought another as a gift. This is the best hand held vacuum on the market. Lots of suction, easy to clean and not bulky. Very well and thoughtfully designed.
Recommends this product
Customer review from Shark Ninja
Broken in less that 6 months
I would give it 0 stars. We have had this for just a few months and it shuts off after a minute or two - even though it is fully charged.