WANDVAC Cord-Free Handheld Vacuum
Product details
Web ID: 9792122Ratings & Reviews
42 customer images
Hand Vacuum
Very light but charges fast and charge lasts
Recommends this product
A very bad product from a good company.
This is horrible!!!!! I kept it past the deadline to return and am so sorry. The suction if poor and it doesn't hold much. The dust bin is small and hard to clean. I would not suggest buying it at all. I have many Shark products that I like, but not this. Truly a waste of money.
Customer review from sharkninja.com
Response from sharkninja.com
Hi Mage, Thank you for taking the time to leave a review on our product. We're truly sorry to hear you aren't happy with your WANDVAC. We understand how frustrating poor suction can be and we'd like to take this opportunity to make things right. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. We are open Monday through Friday, 9 a.m.-9 p.m. ET, and Saturday, 9 a.m.-6 p.m. ET. We're looking forward to hearing from you. Sincerely, Shark Clean US
👎🏻
Less then 2 years old doesn’t hold charge. And never had good suction very disappointing
Customer review from Shark Ninja
Response from Shark Ninja
Hello, Thank you for taking the time to leave a review. It seems like a very frustrating situation, and we're here to help. Based on the suction power you’ve described, it sounds like there’s a chance the handheld vacuum may not be working as it should. Could you please give our team a call at 1-855-520-7816? We’d love to help ensure you’re getting the most from your product. Our team is available: 📞 Monday–Friday: 9 a.m. – 9 p.m. ET 📞 Saturday: 9 a.m. – 6 p.m. ET Kind regards, Shark Clean
Terrible Battery
I got this from my wedding registry and am disappointed. The suction is great, but it’s so finicky. It’ll be fully charged, but die in less than a minute. I’m not sure if it’s a battery issue specifically or something else. It would be a fantastic device if it would just *stay on* instead of immediately dying. I’ve had this for months as well and have waited until I’ve given it good use to write a review.
Customer review from sharkninja.com
Response from sharkninja.com
Hello there, Thank you for taking time to leave a review. We're genuinely sorry to hear that it hasn’t lived up to your expectations. It’s great to hear that you’re happy with the suction power, but the issue with the battery life is definitely concerning — especially since it’s affecting your ability to use the vacuum as intended. That’s not the experience we want for you. If you haven’t already, we recommend reaching out to our customer support team 1-855-427-5127 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Shark Clean
Awesome little tool
Very strong handheld vacuum. I bought one for our house, then bought another as a gift. This is the best hand held vacuum on the market. Lots of suction, easy to clean and not bulky. Very well and thoughtfully designed.
Recommends this product
Customer review from Shark Ninja
Broken in less that 6 months
I would give it 0 stars. We have had this for just a few months and it shuts off after a minute or two - even though it is fully charged.
Disappointed
I have been using for about 4 months and loved it. Then is just dies. Won't charge, followed all the instructions and nothing. So disappointed. I have a Shark vacuum and have had it for years with no problems.
Customer review from sharkninja.com
Response from sharkninja.com
Hi Rosemary, Thank you for sharing your experience, and we’re truly sorry to hear that your WANDVAC stopped working after just a few months. We understand how disappointing it is, especially when you’ve had great experiences with other Shark products in the past. Your feedback is important to us, and we’d love the opportunity to help. If you haven’t already, please reach out to our Customer Support team at 1-855-427-5127. We may be able to offer troubleshooting steps or explore warranty options depending on your situation. We appreciate your loyalty to Shark and hope to restore your confidence in our products. Warm regards, Shark Clean US
need directions/manuals
the product works well , however I made the mistake of removing the filter to clean. I cannot replace the filter. For some reason Shark does not have directions available, This makes the product completely useless
Customer review from sharkninja.com
Response from sharkninja.com
Hi there, Thank you for your feedback, and we’re disappointed to hear you’ve had trouble reinstalling the filter. We understand how frustrating that can be, especially when clear instructions aren’t readily available. To help you out, we’ve made the WANDVAC Owner’s Guide available online, which includes step-by-step instructions for filter maintenance and reinstallation. You can find it here: https://support.sharkninja.com/article/WV201-Shark-WANDVAC-Cordless-Handheld-Vacuum-Owner-s-Guide?redirect=false. If you’re still having trouble or need further assistance, our Customer Care team is happy to help at 1-855-427-5127. We appreciate you choosing Shark and hope we can get your vacuum back up and running smoothly! Warm regards, Shark Clean US