SF-01 Sonic-Fusion Flossing Toothbrush
Product details
Web ID: 9217835Great, …but…
I have been using this product for two months. The flosser is great and brush head for teeth cleaning takes getting used to.. My question is how do you stop the constant water dripping everywhere when brushing teeth and or flossing? I have tried to angle brush unit, lift total unit, and still constant dripping to a point where I need to wrap unit with towel…
Customer review from waterpik.com
Response from waterpik.com
We're sorry that you are having some difficulty. Here is a link to a short how-to video that might help with your technique. https://youtu.be/YUee3ojqWBA If technique is not the issue, please email us at smreviews@waterpik.com and we would be more than happy to assist.
Great features
Great! It’s pretty small and I’m very happy with this purchase. Love it!
Recommends this product
Customer review from waterpik.com
I like it!
It cleans my teeth better than my sonic electric toothbrush. I also like how you can adjust the power to the waterpik sonic fusion when flossing. My original waterpik does not have that feature.
Recommends this product
Customer review from waterpik.com
Solid Unit
Had this unit for around a month and so far I'm impressed. My old waterpik stand-alone was my go to (and will keep), however, this combo unit is impressive and convenient.
Customer review from waterpik.com
Disappointed-wish it weren't so
I wish I could provide a better rating. I really wanted to like this toothbrush/flosser. I bought one and it stopped working after a couple of weeks. I brought it back to the store and got another one. It did the same thing. I tried all troubleshooting techniques I could think of since there are none provided in the manual. The brush portion worked, but the water flosser is the thing that stopped working on both units. I couldn't risk another return and purchase of the same product, so I had to go with two seperate units, which I was trying to avoid.
Customer review from waterpik.com
Response from waterpik.com
Hello mhhteach - We are sorry to hear that you had this difficulty, and the troubleshooting step did not fix the issue. The product does carry a three-year warranty. Did you contact customer service to open a claim after the troubleshooting did not work? If you ever need assistance in the future, please let us know! You can email me directly at smreviews@waterpik.com. Or you can call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 am Mountain Time for assistance.
Defective Flosser
Floss part of toothbrush stop working after 10 months purchase.
Customer review from waterpik.com
Response from waterpik.com
Hello Squaw57 - We are sorry to hear this happened. The SF-01 model comes with a three-year warranty. We'd like to get some more information from you and open a claim if necessary. Please contact us at 1-800-525-2774 or email smreviews@waterpik.com.
Needs some improvements
When using this appliance in the flossing mode it is very noisy. I feel that I should be using ear protection. I wish the coil cord to the hand piece was longer as the "spring" tries to pull it out of my hand. I wish the hand piece had some silicone inserts to help provide a better grip. Between the hard plastic on the hand piece and the short coil cord, I have dropped the hand piece twice already. So far it is still working, but I am concerned about how much longer it will.
Customer review from waterpik.com
Amazing! I highly recommend!!
This is amazing! It leaves my teeth and gums feeling so clean and my mouth fresh. I highly recommend everyone in the market to by a Waterpik SF1-01W0120!
Recommends this product
Customer review from waterpik.com