WP-812 Complete Care Water Flosser Plus Oscillating Toothbrush
Product details
Web ID: 11165267Dentist Clean & Approved
I love the timer and using it gives me a fresh from the dentist feel every time!! My dental hygienist usually nags about my habits. I just changed toothbrushes to this and she doesn’t complain anymore!
Recommends this product
Customer review from waterpik.com
Stopped working after 2 weeks
It worked great for 2 weeks then it just died. Toothbrush continued to charge but actual water pick stopped working completely. So angry since I paid so much for this thing.
Customer review from waterpik.com
Response from waterpik.com
Hello Brian225 - We are sorry to hear this has been your experience. The WP-811 model is backed by a two-year warranty. We'd like to get some more information from you and open a claim if needed. Please reach out to us at 1-800-525-2774 or send an email to smreviews@waterpik.com. Thank you.
Flossing
Brushing your teeth is a good thing…but you would be amazed at how much is left behind if you do not floss.
Recommends this product
Customer review from waterpik.com
Disappointing.
I did a lot of research on this product and expected it would work more than two months. I used 10x or less and now it doesn’t turn on. Cannot recommend.
Customer review from waterpik.com
Response from waterpik.com
We sincerely apologize for the difficulty you have experienced with the product. This model carries a two-year warranty. Please email us at smreviews@waterpik.com or call us at (800) 525-2774 and we would be happy to help.
Horrible
Bought this brush and flosser expecting it to last as long as my previous flosser. After 3 months it no longer turns off with the knob and has to be unplugged after each use. This renders the brush useless because now it cannot charge with the unit unplugged. a total waste of money.
Customer review from waterpik.com
Response from waterpik.com
We are so sorry that this happened. The unit comes with a two-year warranty. Just give us a call at (800) 525-2774 or email us at smreviews@waterpik.comwhen you have a chance and we would be happy to open a claim for you.
Perfect size
Love it. Compact and very useable. My mouth feels so clean after brushing and using the water pik.
Customer review from waterpik.com
Watepik Complete Care 5.5
I bought the black model. Love it SO much! Compact, works awesome, just what I wanted/needed!
Recommends this product
Customer review from waterpik.com
Terrible!
I bought the combo for counter space only to find out you can't leave the brush on the charger! The brush has to sit somewhere else and when you do charge it, it can only stay on the charger for an hour! The original one I purchased stopped working within 3 months. They did send a replacement and now it's quit. Don't waste your time and money on this product!
Recommends this product
Customer review from waterpik.com
Response from waterpik.com
Hello there - I am sorry to hear this has been your experience. Leaving the power handle on the charger base should not negatively impact function if the device is used daily. Your unit is backed by a two-year warranty that we would be happy to help you with. Please give us a call at (800) 525 2774 when you have some time to open a claim. Or, send an email to smreviews@waterpik.com for assistance.