Xizzi13-Piece Outdoor Wicker Patio Set with Sectional Sofa, Fire Pit Table, Extra-Deep Swivel Chairs & Solar Coffee Table
Product details
Web ID: 2203068122 reviewssorted by Newest
Doesn’t resemble the picture shown
I received the wrong color and no installation included
Response from Macy's
Dear Haley, we sincerely apologize for the inconvenience caused. Could you please contact us via email at xizzimc@163.com and send us some photos so we can confirm whether there is a color difference issue? Once confirmed, we will immediately arrange brand-new replacement parts for you. In addition, we have PDF versions of all instruction manuals, and we will send them to you together as well. We are always here to help and will do our best to resolve the issue for you as quickly as possible.
Low quality.
Assembly required and complicated. Low quality product.
Response from Macy's
Our product requires simple assembly, and the installation steps are very similar—once you have installed the first piece, you can follow the same method for the remaining parts. We also provide a detailed instruction manual with video guidance for your reference. If you have any questions, please feel free to contact us at xizzimc@163.com, and we will provide professional installation support.
In addition, although the rattan may look thin, it is actually very strong and highly durable. If any damage occurs, please contact us and we will provide a free replacement to ensure your satisfaction.
One of the piece is mis matching
One chair is mismatching. It does not go with pictures
Response from Macy's
We are very sorry for the inconvenience caused. Please kindly send us the photos to our email at xizzimc@163.com, and we will make sure to help resolve your issue. We guarantee that we will find a proper solution for you.
Superb Patio Set
After searching for a large patio set for a long time, I finally chose the Xizzi 13-piece outdoor set—and it turned out to be an outstanding decision. The value is hard to beat. I compared multiple brands, and similar sets were easily twice the price. With this one, you’re getting premium look and quality without overpaying. Delivery was quicker than expected, and assembly was surprisingly easy. Once everything was set up, I was genuinely impressed—the set looks even better in person than in photos. The cushions, in particular, stand out: thick, comfortable, and clearly higher quality than you’d expect at this price point. Since buying it, I’ve hosted several gatherings, and every time people ask where I got it. It consistently gets compliments and really elevates the whole patio space. If you’re on the fence, don’t be—this set delivers on both quality and value. I would absolutely recommend it.
Response from Macy's
Thank you very much for your support and for liking our product. If you need any assistance, please feel free to contact us at xizzimc@163.com, and we will be more than happy to help you.
Beautiful set!!!!!
This patio set is beautiful! The assembly takes some time and patience, but it is well worth the labor once it is completed. The quality can be seen in each piece. The fire table is also very nice quality and size. We can’t wait to see it all together on our patio!!!
Recommends this product
Missing box
I received my order on last Saturday, , it should be 5 boxes, but I just received only 4 boxes, so there is one box missing And it’s the one contains the fire pit table, so I need to know if I return the order or you fix the problem and send the missing box?
Well, it does seat a lot of people......
I wanted to love this set but it was terrible to put together and the swivel chairs are hard to move in a swivel.
Set
Great set
Recommends this product