Zelia2 Luxe Travel System
Product details
Web ID: 16574649Ratings & Reviews
98 customer images
TERRIBLE
bought this travel system as a first time mom and it’s TERRIBLE it says fabric is machine washable but once u take the fabric off your car seat will never be the same again , the fabric will no longer stay on nor will the canopy , so embarrasing to walk around with a car seat that’s falling apart , mind you we’ve had it for 6 months only
Customer review from bloomingdales.com
zelia2 experience.
So far since I'm using it, it is comfortable and fantastic. My infant baby loving it.
Recommends this product
Confortable
Nice!
DO NOT RECOMMEND
I bought it months ago, but this is like the 5th time that I use the stroller and the wheel when off just in the middle of the ride, this is so unsafe and can cause an accident. The wheel is not well produced and does not have a way to fix it, i will need to buy a replacement of something that I am not responsable.
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
Thank you for sharing your experience, and we're truly sorry to hear about the issue you've encountered with your stroller. We completely understand how concerning and frustrating it must be to have a wheel come off during use — safety is a top priority for us, and this is not the experience we want for our customers. We have not heard of this happening, and we’d like to make things right. Please reach out to our Consumer Care Team at 1-800-544-1108 or by email at support@djgusa.com, and we’ll work with you to find a suitable solution, whether that’s a replacement part or whole unit.
Horrible product
I bought this zelia set 1 year ago my son is barely 21 pounds and the car seat is falling apart. The canopy falls off the foam is coming apart. For the price of this I would have rather bought a less expensive set that probably would have lasted me longer .
Customer review from doreljuvenile-maxicosi
Response from doreljuvenile-maxicosi
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience with the Zelia set. This is certainly not the quality we strive to provide, and we completely understand your frustration—especially when it involves your child’s safety and comfort. We’d appreciate the opportunity to look into this further and make things right. Could you please reach out to our Consumer Care Team at 1-800-544-1108. We want to help resolve this for you as quickly as possible
Stroller
Got this as a gift and when opened it to set it up the stroller was missing a few things like the straps and the cup holder and now can’t use it because they don’t sell replacement straps but other then that the infant car seat is great
Customer review from doreljuvenile-maxicosi
Terrible quality
Terrible quality. The car seat says it’s machine washable but after I washed it and put it back together it always came undone, including the shade. And then within 6 months the button behind it started giving problems and would be hard to detach from the base until it fully broke at 11 months. The foam also cracked on the inside. I am so sad cause I truly loved this travel system and wanted to use for our next baby.
Customer review from doreljuvenile-maxicosi
Stylist and Smooth!
I had this on my registry and it was purchased for me by my mother in law, with much arguing prior as to why I didn't opt for a more recognized(by her) name. I liked the way it looked and knowing that I would be traveling to a bunch of appointments by myself, I liked the way it was easy to use solo. Now that I have it, have used it in many ways, I'm so happy this is the one I chose. It's a smooth ride for my little, allowing him to nap while the fat wheels handle all the bumps the city throws at it. The car seat and bassinet are cushioned so nicely that I never worry if he's comfortable. It's stylist and sleek so I finally feel like a "cool mom" but most importantly, it's safe and knowing it'll grow with my son gives me unbelievable peace of mind.
Recommends this product
Customer review from doreljuvenile-maxicosi