Look Elsewhere for a Sofa
I bought this after months of not having a couch and was initially excited when it arrived and I put it together. It looks nice in my space, and that is really the only positive thing I can say about it. The singular cushion is very hard and after using it for a year I can say that it hasn't really gotten any more comfortable. The fabric is scratchy and the seams began splitting almost immediately. After 6 months, I had to cover the cushion with a blanket because you can now see the foam underneath the fraying is that bad. It isn't very deep either which I think makes it hard to relax on. The armrests are also a little low in my opinion. Especially at the current price point, I would look elsewhere for a sofa.
Customer review from zinus.com
Response from zinus.com
Hello, Thank you for your review and we apologize that you are experiencing issues with your purchase. Rest assured your item comes with a 3-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.
I wish I would have spent my money elsewhere
I really wanted to like this couch but it doesn’t last. By one year, all of the cushioning is gone. I wish I had spent my money elsewhere and gotten a couch that would have lasted a few years rather than one. For reference, I’m a 5’3 female and I don’t weigh that much.
Customer review from zinus.com
Response from zinus.com
Hello, Thank you for your review and we apologize that you are experiencing issues with your purchase. Rest assured your item comes with a 5-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.
Sunny Modern Sofa
Sofa serves a basic function, is economical, and easy to assemble. However, the comfort level is fairly basic as well.
Recommends this product
Customer review from zinus.com
Perfect game room couch
This couch is perfect for our game room. It's pretty comfy and the build quality is solid. You can't beat it for the price.
Recommends this product
Customer review from zinus.com
Eh
Stiff and not very comfortable, already has a rip in the cushion after a month of use
Customer review from zinus.com
Response from zinus.com
Hello, We're sorry this product didn't perform as we hoped for you. Your satisfaction is very important to us. If you are still within your return time frame and you're still not happy and would rather return this product for a refund , Please contact our customer service department by submitting a ticket at support.zinus.com or call us at (800) 613-1225, Thank you.
Great apartment sized loveseat
I love my loveseat. It is firm which I like....feels great on my chronically sore back. Very easy assembly for this 51 year old lady to do all by herself. Modern, updated, apartment-sized, at a price that cannot be beat. Better quality than anywhere else for the price.
Recommends this product
Customer review from zinus.com
Good customer service
You get what you pay for, but that said, this is working great as a playroom sofa that I expect to replace in a few years. I was disappointed that shipping took nearly a month and then we received the wrong sofa but customer service was great and we received the correct sofa within a week after the initial wait time. It was easy to assemble, and is holding up well to our toddler and dog for now. It would be a bit small as a main living area sofa, but is perfect for the playroom.
Recommends this product
Customer review from zinus.com
Seams Ripped
Seams started ripping within 6 months of light use. The couch is now 45% more expensive than when I bought it just over a year ago. There is absolutely zero reason to buy this now. Don't do it.
Customer review from zinus.com
Response from zinus.com
Hello, Thank you for your review and we apologize that you are experiencing issues with your purchase. Rest assured your item comes with a 2-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.