NP-HCC18XH Induction Heating 10-cup Rice Cooker & Warmer

4.3 (38)
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Product details

Web ID: 2473464

Making the rice you love most, and making enough for a crowd, is easy with this 10-cup induction heating cooker from Zojirushi. The cooker can handle rice for practically any dish, switching automatically to the warmer cycle when the rice is finished. Model NP-HCC18XH

  • Product Features

    • Includes rice spatula and holder, measuring cup
    • Easy-clean stainless steel exterior and clear-coated stainless steel interior
    • Triple-heater induction system heats all around for improved results
    • Easy-to-read LCD control panel
    • Delay timer and automatic warmer
    • Rice settings include white, jasmine, brown, GABA brown, germinated brown, mixed, sweet, suishi and porridge
    • Detachable and washable stainless steel inner lid
    • Weight: 30 lbs.
    • Dimensions: 35" x 13.25" x 11.63"
    • Manufacturer's 1-year warranty
    • Made in Japan
    • Request warranty information
  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Our Normal Gift Boxing is not available for this item.
    • You can return this item to any Macy's store within 30 days from purchase date. Last Act items must be returned within 30 days from purchase date.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

4.3/5

38 star ratings & reviews

Write a Review
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3 months ago

Perfect Rice Every Time

The rice comes out perfect every single time! Every setting I’ve used has great results!

Recommends this product

Customer review from zojirushi.com

11 months ago
from Hawaii

Poor kid design

Was a good rice cooker. After a year, lid seal becomes brittle and tears easily. There is definitely a lid seal issue, as all the replacement lids are sold out, and no longer being produce Per this manufacturer FAQ. Seems like a bad excuse from the manufacturer as these are still being sold at stores and their website.

Customer review from zojirushi.com

Response from zojirushi.com

Zojirushi Customer Support11 months ago

Thank you for your feedback, and we're sorry to hear about the issue with your rice cooker. We do offer replacement parts for the NP-HCC model, and our Customer Service team can provide more information on when additional stock may be available. Please feel free to contact them at support@zojirushi.com or call 1-800-733-6270, Monday through Friday, 8 AM to 5 PM PST. We're here to help!

1 year ago

Better than I could have imagined

Consistently produces amazing rice. It’s so simple to use and gets it right every time.

Recommends this product

Customer review from zojirushi.com

2 years ago

Best Rice Cooker on the Market

It took us almost 40 years to find a suitable rice cooker to replace our old National. This one is hands down the best one on the market. The rice comes out perfectly, clean-up is a breeze and the Warmer works great. Definitely worth the price and I highly recommend it to anyone considering purchasing one.

Recommends this product

Customer review from zojirushi.com

2 years ago

Misleading information

Long grain rice is the standard in the US. Why does Zojirushi provide menus and level markings only for short/medium grain rice? If you go to grain chart on their web site, you'll find instructions for long grain white rice (but not LG brown rice) and the NP-HCC10 capacity drops from 5.5 to 3 rice cups. The machine still cooks great rice but I made a purchase decision based on misleading menus and capacities.

Recommends this product

Customer review from zojirushi.com

Response from zojirushi.com

Zojirushi Customer Support2 years ago

Thank you for sharing your experience and thoughts about our rice cooker. Our standard rice cooker is designed for short/medium grain rice, which is more commonly consumed in Asian households. However, we have many models that also have dedicated settings for long grain varieties of rice. We have tested long grain rice, along with other grains, in this particular rice cooker and have determined the recommended water-to-grain ratios and settings. For more information, please visit https://www.zojirushi.com/grains/ As for long grain brown rice, based on customer feedback they will use the same water to rice ratios and just use the brown rice setting. Hope this helps!

2 years ago
from Tampa Bay

Excellent multi use product

Pricey but worth it. Each family member enjoyed our Zojisushi rice cooker so much, they now each have one. Well worth the investment.

Recommends this product

Customer review from zojirushi.com

2 years ago
from Los angeles

Superb

Very nice product were using it for almost 20yrs thanks

Customer review from zojirushi.com

2 years ago
from CA

honest review

it’s very good, the only complain i have is when lid open it squeaks. for rick cooker at this price range i expect it to be perfect. otherwise than that it works perfectly

  • Photo from coleliboy

Customer review from zojirushi.com