NP-HCC18XH Induction Heating 10-cup Rice Cooker & Warmer
Product details
Web ID: 2473464Perfect Rice Every Time
The rice comes out perfect every single time! Every setting I’ve used has great results!
Recommends this product
Customer review from zojirushi.com
Poor kid design
Was a good rice cooker. After a year, lid seal becomes brittle and tears easily. There is definitely a lid seal issue, as all the replacement lids are sold out, and no longer being produce Per this manufacturer FAQ. Seems like a bad excuse from the manufacturer as these are still being sold at stores and their website.
Customer review from zojirushi.com
Response from zojirushi.com
Thank you for your feedback, and we're sorry to hear about the issue with your rice cooker. We do offer replacement parts for the NP-HCC model, and our Customer Service team can provide more information on when additional stock may be available. Please feel free to contact them at support@zojirushi.com or call 1-800-733-6270, Monday through Friday, 8 AM to 5 PM PST. We're here to help!
Better than I could have imagined
Consistently produces amazing rice. It’s so simple to use and gets it right every time.
Recommends this product
Customer review from zojirushi.com
Best Rice Cooker on the Market
It took us almost 40 years to find a suitable rice cooker to replace our old National. This one is hands down the best one on the market. The rice comes out perfectly, clean-up is a breeze and the Warmer works great. Definitely worth the price and I highly recommend it to anyone considering purchasing one.
Recommends this product
Customer review from zojirushi.com
Misleading information
Long grain rice is the standard in the US. Why does Zojirushi provide menus and level markings only for short/medium grain rice? If you go to grain chart on their web site, you'll find instructions for long grain white rice (but not LG brown rice) and the NP-HCC10 capacity drops from 5.5 to 3 rice cups. The machine still cooks great rice but I made a purchase decision based on misleading menus and capacities.
Recommends this product
Customer review from zojirushi.com
Response from zojirushi.com
Thank you for sharing your experience and thoughts about our rice cooker. Our standard rice cooker is designed for short/medium grain rice, which is more commonly consumed in Asian households. However, we have many models that also have dedicated settings for long grain varieties of rice. We have tested long grain rice, along with other grains, in this particular rice cooker and have determined the recommended water-to-grain ratios and settings. For more information, please visit https://www.zojirushi.com/grains/ As for long grain brown rice, based on customer feedback they will use the same water to rice ratios and just use the brown rice setting. Hope this helps!
Excellent multi use product
Pricey but worth it. Each family member enjoyed our Zojisushi rice cooker so much, they now each have one. Well worth the investment.
Recommends this product
Customer review from zojirushi.com
Superb
Very nice product were using it for almost 20yrs thanks
Customer review from zojirushi.com
honest review
it’s very good, the only complain i have is when lid open it squeaks. for rick cooker at this price range i expect it to be perfect. otherwise than that it works perfectly
Customer review from zojirushi.com