NP-HCC18XH Induction Heating 10-cup Rice Cooker & Warmer
Product details
Web ID: 2473464Amazing but..
The product is amazing, but a bit unclear some little things work such as detaching and re-attaching the top lid.
Recommends this product
Customer review from zojirushi.com
Great option!!
This rice cooker is great and we love it so much! It has most high-end functions and and still is not the most expensive one. Just as authentic as the one we had in Japan.
Recommends this product
Customer review from zojirushi.com
Godzilla met his match
The best rice cooker I’ve ever used PERIOD! It’s so easy and the rice turns out exactly the same every single time with no hassle.
Recommends this product
Customer review from zojirushi.com
Best rice cooker
Very happy with my purchase. Trying out the different recipes in the manual.
Customer review from zojirushi.com
Perfect Rice Every Time
The rice comes out perfect every single time! Every setting I’ve used has great results!
Recommends this product
Customer review from zojirushi.com
Poor kid design
Was a good rice cooker. After a year, lid seal becomes brittle and tears easily. There is definitely a lid seal issue, as all the replacement lids are sold out, and no longer being produce Per this manufacturer FAQ. Seems like a bad excuse from the manufacturer as these are still being sold at stores and their website.
Customer review from zojirushi.com
Response from zojirushi.com
Thank you for your feedback, and we're sorry to hear about the issue with your rice cooker. We do offer replacement parts for the NP-HCC model, and our Customer Service team can provide more information on when additional stock may be available. Please feel free to contact them at support@zojirushi.com or call 1-800-733-6270, Monday through Friday, 8 AM to 5 PM PST. We're here to help!
Better than I could have imagined
Consistently produces amazing rice. It’s so simple to use and gets it right every time.
Recommends this product
Customer review from zojirushi.com
Best Rice Cooker on the Market
It took us almost 40 years to find a suitable rice cooker to replace our old National. This one is hands down the best one on the market. The rice comes out perfectly, clean-up is a breeze and the Warmer works great. Definitely worth the price and I highly recommend it to anyone considering purchasing one.
Recommends this product
Customer review from zojirushi.com