NP-NWC18XB 10 Cups Pressure Induction Heating System Rice Cooker and Warmer

4.8 (52)
$669.99
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Product details

Web ID: 14728932
The Pressure Induction heating rice cooker and warmer uses pressurized cooking and AI (Artificial Intelligence) to cook perfect rice. Platinum infused nonstick inner cooking pan helps rice cook sweeter. Pressure cooking helps turn beta starch into alpha starch for softer and easier to digest rice.

  • Product Features

    • Product dimension - 16.5" L x 11.12" W x 10.12" H
    • Product weight - 15 lbs
    • Advanced fuzzy logic technology with AI (Artificial Intelligence)
    • Superior induction heating (IH) technology generates high heat and makes fine heat adjustments resulting in fluffier rice
    • Platinum infused nonstick inner cooking pan (1.7mm)
    • Menu settings include - white (regular, softer or harder), Umami, mixed, sushi and sweet, Jasmine, porridge, congee, brown, Gaba brown, steel cut oatmeal and quick cooking
    • Automatic keep warm, extended keep warm and reheat function
    • Zojirushi's commitment to safe design - equipped with multiple fail-safe measures to ensure safe pressure cooking; large steam vent cap prevents messy overflows; sensors to ensure unit is set up properly
    • Now with convenient Jasmine, Congee and Steel Cut Oatmeal settings
    • 1 year limited warranty
    • In compliance with Minnesota state legislation HF2310 this product cannot be sold in or shipped to the state of Minnesota.
    • Stainless Steel, Polypropylene
    • Hand Wash
    • Imported
    • Request warranty information

  • Shipping & Returns

    • Our Normal Gift Boxing is not available for this item.
    • This item may not be shipped to P.O.Box, Alaska, American Samoa, Northern Mariana, Marshall Islands, U.S. Virgin Islands, Armed Forces Europe, Guam, Hawaii, Federated States of Micronesia, Palau, Armed Forces Pacific, Armed Forces Americas, Puerto Rico
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • Cannot ship to Northern Mariana Islands, Marshall Islands, Armed Forces Europe, Federated States of Micronesia, Hawaii, Alaska, Armed Forces Pacific, Armed Forces Americas, Puerto Rico, American Samoa, Guam, Palau, US Virgin Islands, Philippine Islands.
    • This item has a lithium battery. Return requires a hazmat label and special packaging. If there's an issue, bring the item in store for help with your return.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
    • Please call customer service for returns.

Ratings & Reviews

Here's what customers think
  • The appliance is praised for consistently producing delicious, perfectly cooked rice with various settings for different grains.
  • Customers highlight the rice's fluffy, flavorful texture.
  • The cooker is described as easy to use and clean, with forgiving water-to-rice ratios.
  • However, some users have experienced issues with durability and reported problems like error codes and scratched inner pots.
  • There are also concerns about the difficulty in reaching customer support and the lack of repair options.
AI-generated summary from 50 customers reviews.
4.8/5

52 star ratings, 50 reviews

Write a Review
92.3% of reviews have 5 stars
48
3.8% of reviews have 4 stars
2
0.0% of reviews have 3 stars
0
0.0% of reviews have 2 stars
0
3.8% of reviews have 1 star
2

9 customer images

50 reviews
Nara family
18 days ago
from Las Vegas Nevada

Zojirushi vs Tiger

I bought this for my Japanese wife and she likes it better then the Tiger rice cooker we have , now the Tiger sits in the cabinet

Recommends this product

Customer review from zojirushi.com

External reviewer
19 days ago

Fuse is soldered to power supply, terrible design.

The fuse is soldered to the power supply, you don't sell power supplies. fuse is never even mentioned in the manual. It is absurd for me to have to take it apart and solder a fuse for something so expensive. Will not be repairing it or using any further Zojirushi products. I can't believe how stupid this is. I am not mailing some crap in for repairs for a fuse... ridiculous.

Customer review from zojirushi.com

Response from zojirushi.com

cs18 days ago

Thank you for your review. We’re truly sorry to hear that the internal construction of the product didn’t align with what you expected. We design and build our products to meet specific performance and durability standards, and the construction details are intentional to support those goals. That said, we understand how important it is for customers to feel confident in how a product is designed, and we appreciate you taking the time to express your concerns. Thank you for providing your feedback.

Matthew H
2 months ago
from Phoenix, Arizona

Amazing!

Have considered investing in a nice rice cooker for some time...and have absolutely Loved this one since it arrived. Amazing rice! Easy to use, and feels extremely well made. Zero regrets.

Recommends this product

Customer review from zojirushi.com

E. B.
3 months ago
from Arkansas

Great Machine!

Cooks rice perfectly every time! The keep warm feature makes dinner so much easier even when life has you running behind. Easy to use and easy to clean.

Recommends this product

Customer review from zojirushi.com

KerryB
5 months ago
from Kenmore, Wa

Why did we wait so long to buy one?

This sleek, easy to operate and quick to clean appliance is all you need to make perfect rice every time.

Recommends this product

Customer review from zojirushi.com

Matt CL
6 months ago
from St. Louis Park, MN

Perfect Rice

This rice cooker makes perfect rice, every time. Following the included instructions, you will always get perfectly cooked, tender rice, every time. The non-stick coating makes cleanup basically a matter of letting it cool off and then wiping the leftover starch out. I have not had a chance to use the other settings such as congee and oatmeal, but I can only expect excellent performance. I wholeheartedly recommend this rice cooker.

Recommends this product

Customer review from zojirushi.com

Mildred
8 months ago
from Florida

Quality-You get why you pay for

I have always loved the brand Zojirushi. I visited Japan many years ago and it all began with their thermos and I have to say, I have not been disappointed by their product. Quality is in point and if you care for it, it will last you a lifetime. I purchased this along with a water boiler and warmer, I have nothing but praises for both items purchased.

Customer review from zojirushi.com

LaPorsha
8 months ago
from South

It really did make the best rice

I shouldn't be surprised but I never had a rice cooker before so I had no expectations. Was still thorougly surprised how tasty the rice came out flavor and texture wise. I want to try long grain or brown rice next. I have faith in the quality of rice it makes just hope it lasts!

Customer review from zojirushi.com