Enfinigy 1.5-L Black Kettle Pro
$214.99
Product Details
Web ID: 1228891430 days ago
terrible purchase
[This review was collected as part of a promotion.] it's so hard to turn on or select any of the settings on the "touch screen" of the base. it's basically unusable- would not recommend
Customer review from bloomingdales.com
2 months ago
Great product
Very high quality. I love the different temperature settings.
Recommends this product
Customer review from Zwilling.com
3 months ago
nice looking and functional
[This review was collected as part of a promotion.] This pot looks great in my kitchen. I have used it for tea or hot chocolate almost every day since I received it.
Recommends this product
Customer review from bloomingdales.com
4 months ago
does not work at all
We received a defective product: the kettle does not power on at all. Two weeks later, Zwilling has still not responded.
Customer review from Zwilling.com
Response from Zwilling.com
Consumer Relations4 months ago
Thank you so much for your feedback. We sincerely apologize for the inconvenience you've experienced with your kettle and the delay in our response. We understand how frustrating this situation must be. Our Customer Relations team is currently reviewing your case and will reach out to you as soon as possible. We appreciate your patience and will work to resolve this matter promptly. Thank you for bringing this to our attention. The ZWILLING Team
4 months ago
It looks so nice!
Love it! Wish keep warm option was available for the boiling temp as well.
Recommends this product
Customer review from Zwilling.com
4 months ago
Ready to send it back to the company!
The touch pad is a nuisance. Whether one uses a soft touch or presses, it does not always come on. Save your money and buy a cheap hot water kettle. I thought this was a quality product.
Customer review from Zwilling.com
Response from Zwilling.com
Consumer Relations4 months ago
Thank you for your review and for your feedback. We are sorry to hear about your experience. The control pane on our units is to be pressed firmly. To assist you here is our video: ENFINIGY – How to video Electric Kettle Pro https://www.youtube.com/watch?v=64S1cvGlPhE We appreciate all reviews, and we will certainly forward your feedback to the appropriate Brand team. If you have any questions, please do not hesitate to reach out to our Consumer Service Center. Here is our website link: https://www.zwilling.com/us/magazine/support-center.html Our dedicated representatives are available to assist you in any way possible.
5 months ago
Unit was dead on arrival and never worked once.
Purchased as a gift. Just took it out and cleaned it and all appears to be new. However, after a brief flash of all the controls the unit has no power. I’ve followed all directions. It has water, connected properly, etc. The outlet works (I’ve checked it with a multimeter and also tried other appliances. Also tried a second outlet that works fine (new house). The unit is simply dead. Returning and not sure I want another one considering this is a higher end brand and a pricey item for what it does and it came out of the box dead.
Customer review from Zwilling.com
5 months ago
Rust Problem
Love the kettle but I have the same issue as other people with rust developing at the bottom of the kettle.Can't get it to clean off and makes me nervous about drinking the rusty water. Sadly, I can't recommend what otherwise is a great kettle.
Customer review from Zwilling.com