Enfinigy 2-Long Slot Silver Toaster
$242.99
Color:Silver-Tone
Product Details
Web ID: 122889161 month ago
Dud, flawed. Burns toast edges, center pale
Burns edges of bread and leaves center untoasted. Others have had same problem I learned.
Customer review from Zwilling.com
Response from Zwilling.com
Consumer Relations1 month ago
Thank you for your review and for your feedback. We are sorry to hear about your experience. Our 2 extra-long slots are designed so that each accommodate 2 standard bread slices or 1 long artisanal-style bread slice. We suggest to please making sure the 3 buttons for Defrost, Warm Up, Bagels are not pushed in, when you are making regular toast. Then for regular toasting try resetting the Toaster Level by changing your desired toasting level using the Control Dial. Please take into consideration that each type of bread holds different levels of moisture and may need a different setting adjustment or may need to be toasted longer to get the desired browning. If you have any questions, please do not hesitate to reach out to our Support Center. Here is our website link: https://www.zwilling.com/us/magazine/support-center.html Our dedicated consumer service representatives are available to assist you in any way possible.
3 months ago
delivers primo results, every time.
I gave away 2 toasters that just didn't work well, and was ready to splurge. for the price, it needed to be five star, and it is.
Recommends this product
Customer review from Zwilling.com
4 months ago
Awesome toaster
I love this toaster my artisan bread slices fit in very well, the only thing I would change about the toaster is the cord should be in the back instead of the front and the cord does not stay in the groves on the bottom, otherwise it's a totally great toaster!
Recommends this product
Customer review from Zwilling.com
4 months ago
Beautiful toaster
Toaster looks great and my kids love it for the perfectly toasted bagels
Recommends this product
Customer review from Zwilling.com
4 months ago
from Oakville
Should be recalled
I bought this toaster, as a replacement to our previous Zeillibg toaster which lasted almost 10 years. This one is a lemon. It never toasts evenly regardless of the setting selected, it’s either not toasted or burnt. There is also a crack on the plastic, as others have indicated. Now the push down lever is impossible to move. I need to put a wooden toast tong to push it down and then struggle with it to get it to stay down. Complete waste of money and couldn’t be more disappointed.
Customer review from zwilling.ca
6 months ago
Overheating problems
A beautiful but dangerous toaster. It gets so hot that you can't touch the outside of it. It was a gift, used one time only, so I'm hoping that I can exchange it for one that works properly, as I didn't get a receipt and no longer have the box.
Customer review from Zwilling.com
Response from Zwilling.com
Consumer Relations5 months ago
Thank you for your review and for your feedback. We are sorry to hear about your experience. Due to the metal housing and the heat development of the heating elements, the outer wall of the toaster becomes hot. When you do a lot of toasting back to back or on higher settings then the outside can get hot. We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand team for consideration. If you have any questions, please do not hesitate to reach out to our consumer relations team by email at hello@zwillingus.com they will happy to assist you.
6 months ago
Failed after a week
Failed after a week. Trips the GFCI breaker in the electric circuit, indicating there is a short in the unit. Returning for refund.
Customer review from Zwilling.com
Response from Zwilling.com
Consumer Relations6 months ago
Thank you for your review and for your feedback. We’re terribly sorry to hear about your experience as this is not common. We’re extremely proud of our line of electrics and we sell hundreds of thousands of our Toasters without issue. We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand team for consideration. If you have any questions, please do not hesitate to reach out to our consumer relations team directly by email at hello@zwillingus.com.
6 months ago
Great product!
I bought this because I always needed to run toaster twice to make a meal for two. This is time efficient, and size perfect for bagels. Have used this for a month and loved it!
Recommends this product
Customer review from zwilling.ca