ZWILLINGEnfinigy Glass Tea Kettle
Product details
Web ID: 13396540Rusts quickly-hard to see controls-otherwise nice
Zero star because the kettle bottom rusted in <1 year. I bought it for “no plastic touching boiling water”. The controls on the base are hard to see, especially when turning the kettle on (when no other controls are on). I am back to using Breville glass kettle.
Customer review from Zwilling.com
poor quality
I used it only twice, and it stopped working. very disappointed with the quality.
Customer review from zwilling.ca
High quality, safe materials, lacks convenience.
TLDR: Pros: Non-toxic materials, brewing filter for tea, custom temperature options. Cons: Plastic, non-rubberized handle, flat touch panel (no buttons), filter built into lid (needs to be removed before filling), expensive. I purchased this item specifically because I read that it uses the safest materials and design on the market - in terms of material toxicity and electrical safety. It functions as intended and I love the filter in the lid to brew fresh custom tea. However, it lacks some quality of life features that other models have. 1) The handle is plastic. Other models have a rubbery grip and the handle on the other models extends all the way to the base, to prevent slipping. 2) The flat touch panel is not satisfying. Other models have a simple switch that you can press for basic heating. 3) The lid requires removal before filling with water. Other models have a lid that flips open, and a lever to do so easily with one hand. I understand that this might be a tricky redesign, given the filter in this one. It would be great if the filter was an optional insert, separate from the lid. For these drawbacks the price is quite high. But it gets the job done, so it’s okay.
Customer review from Zwilling.com
Handle cracked
I bought this less than two years ago and the plastic part cracked.
Customer review from zwilling.ca
Kettle in White
The glass holds on to the condensation after the water boils. The bottom othe kettle has already started to warp with blue and grey stains at the base on the inside of the kettle.
Customer review from Zwilling.com
Response from Zwilling.com
Thank you for sharing your feedback with us. We're sorry to hear that the Zwilling Enfinigy 1.7 l, Glass Kettle didn’t meet your expectations. Your satisfaction is our highest priority, and we stand behind the quality of our products. Rest assured, we’ll be reaching out to provide a positive solution.
Glass Breaks Easily
Bought the Zwelling Glass Electric Kettle about 8 months ago. The first one didn't work properly and had to be returned. We like the way if works and looks but the kettle gets a lot of scale on the bottom and needs to be cleaned often; at times it looks like rust. During the last cleaning the glass kettle shattered so it's no good to use now. The glass is thin, didn't hold up well. Very surprised at how easy it was to break... will probably go back to a stainless steel kettle as they Zwelling replace the kettle for us.
Customer review from zwilling.ca
Expensive, features are too simple for price
While the kettle has a nice industrial design, the software is lacking. There is no precise temperate control (the plus/minus buttons only do time control), there's no changing temperature without rebooting the kettle, and there is only one brightness level. Thankfully, the sound can be muted.
Customer review from Zwilling.com
Response from Zwilling.com
Thank you for sharing your feedback of the Enfinigy 1.7l Glass Kettle with us. We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand managements team. If you have any questions, please do not hesitate to reach out to our Support Center. Here is our website link: https://www.zwilling.com/us/magazine/support-center.html Our dedicated consumer service representatives are available to assist you in any way possible. Thank you for choosing Zwilling for your Kitchen needs!
Rusty over engineered piece of trash
Rust on the inside after one single use. Trash product. Don't buy from here.
Customer review from Zwilling.com