Milena 18/10 Stainless Steel 62 Pc. Flatware Set, Service for 12, Exclusively at Macy's
Product details
Web ID: 849519Ratings & Reviews
2 customer images
great quality
elegant silverware for any occasion, has a nice finish. I highly recommend.
Recommends this product
Response from Macy's
Hi Zoro B, thank you for your review, we love your positive feedback! We appreciate that you took the time to write to us. Thank you for choosing Henckels for your kitchen needs! Happy Cooking!
Excellent
Love this set so much I bought 2
Recommends this product
Straight Garbage
Do not buy this garbage. Very lightweight, almost feels like eating with a feather. I’ve got Walmart forks that are heavier than this. This does not have the cute design you see in the picture. Straight garbage product. Forks are small, serving spoon is small. Did I say it is garbage. Straight garbage. Buy at your own risk. Unless you have an elderly person that needs lightweight, seriously lightweight flatware run the other way. This should get 0 stars.
Response from Macy's
Hi Bandido, Thank you for your review and for your feedback. We are sorry to hear about your experience. Our Milena is manufactured from high quality 18/10 stainless steel and is American sized, the length of each of the pieces is standardized. We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand management team. While we know that not every style will work for every person, which is why we have so many styles and series of Zwilling Henckels Flatware sets to choose from. If you wish, please check out all our Flatware sets on Macy’s.com, if you have any questions, please do not hesitate to reach out to our consumer relations team directly by email at hello@zwillingus.com
Wrong product, poor customer service
Unfortunately, I ordered this product on sale and received an incorrect design in the correct packaging. I contacted Macy’s who said that they would have me return it and would send out another. I returned it and after some time, they sent me an email saying I was getting a refund to my credit card. I figured that they would charge me again once the new one shipped. More time went by and I contacted Macy’s. They said that they never ordered the new one and I was getting a gift card for the return. I asked to re-order the silverware and they said it wasn’t possible at the original price. I asked to get the refund to my credit card but then they quickly disconnected the chat. Therefore, I never received the correct silverware and I have a gift card that I never wanted. This was frustrating and disappointing.
PRETTY, BUT SMALL!
The Milena silverware set is pretty and very shiny, but the sizing is quite small. I've never seen silverware so small. It almost reminds me of child-size! I handwashed the pieces and let them air dry, and I did not have an issue with water spotting. I would rate this product 5 stars if the pieces were standard size instead of petite.
Buyer Beware
the flatwear set is nice. Macy's is the worst on line experience I have ever been exposed to. Sent wrong item. gave me Macy's credit instead of credit to my credit card. Lied to me 3 times over the phone about the credit. Still fighting for the credit.
Second set I’ve bought & nothing superior
Great quality set
Recommends this product
Sleek and light weight
My husband and I love this flatware set. The pieces are shiny and sleek. The flatware is very light weight and easily fits in cutlery drawer trays. Takes up less room than other sets. Also love the detail on the flatware - elegant. We bought a second set.