Sorrento French Press & Latte Glasses, Set of 3
Product details
Web ID: 11797171Ratings & Reviews
12 customer images
Look Great BUT Poor Quality Control
I bought two of these, one for me and one to gift. I really like the double walled design. When I received them, I opened one and used it right away. During the very first use, the filter and plunger assembly broke apart. The threads on the plunger rod weren't made correctly and they won't hold the filter assembly to the rod. Trash. Saddened because I may have just bought junk, I figured I would open the second press I purchased to see if it suffered from the same problem. It did not. It had a completely different problem! The double walled carafe wasn't sealed properly and a small hole was visible on the outside/bottom. The air inside the carafe has to be fully sealed off for it to insulate. Trash x 2. So, I ended up combining the good parts from my 2 purchases to create 1 good press. The other will be returned. I will also think twice about buying from Zwilling/Macys in the future.
French press comes apart
Looks nice and worked decently with some grinds spilling through the sides and you do need to be careful when pouring otherwise spillover will occur. The previous are bearable and would have rate it at 3 stars, but just after a few months of use the press came apart and now it can’t be put back together. Avoid
Response from Macy's
Hi Wilver, thank you for sharing your feedback with us. We're sorry to hear that the Zwilling Sorrento French Press didn’t meet your expectations.
We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand managements team.
Your satisfaction is our highest priority, and we stand behind the quality of our products.
If you have any questions, please do not hesitate to reach out to our Zwilling Support Center.
Our dedicated consumer service representatives are available to assist you directly in any way possible.
Sincerely,
Zwilling
Great product
Love it so far! Does not keep coffee as warm as I would like!
Recommends this product
Customer review from Zwilling.com
French Press
I prefer a glass French press and the double wall will help the liquid stay warmer longer. The glasses are also double walled so they will not be hot to hold. Planning on giving as a gift.l
Stylish design, good function
I love the elegant and simplistic style of this product. It functions as it should and the double wall of both the press and glasses keep the coffee at a good temperature for a long time.
Recommends this product
Customer review from Zwilling.com
Cherished part of my daily routine.
### Review of the Sorrento 3-Piece Double Wall French Press & Latte Glass Set I recently purchased the Sorrento 3-Piece Double Wall French Press & Latte Glass Set, and I am absolutely delighted with my purchase! This set has exceeded my expectations in every way, and I find myself using it daily. First and foremost, the design is stunning. The sleek, modern look of the French press combined with the elegant latte glasses makes for a beautiful addition to my kitchen. The double-wall construction not only looks sophisticated but also serves a functional purpose by keeping my coffee hot for longer periods without the exterior getting too hot to handle. The French press itself is incredibly easy to use. The plunger mechanism works smoothly, and I’ve had no issues with grounds slipping through. The coffee it brews is rich, full-bodied, and free of the bitterness I sometimes encounter with other brewing methods. I appreciate the large capacity, which allows me to make enough coffee to share or enjoy multiple cups throughout the morning. The latte glasses are a fantastic addition. Their double-wall design keeps my lattes at the perfect temperature, whether I’m enjoying a hot or iced drink. Plus, they are comfortable to hold and prevent any condensation from forming on the outside. The clarity of the glass showcases the beautiful layers of my lattes and adds an extra touch of elegance to my coffee routine. Cleaning the set is a breeze. The French press disassembles easily, and all components are dishwasher safe, which is a huge time-saver. The glasses also clean up beautifully without any clouding or residue. Overall, the Sorrento 3-Piece Double Wall French Press & Latte Glass Set has become a cherished part of my daily routine. The quality, design, and functionality are outstanding, and it’s clear that a lot of thought went into the creation of this set. If you’re a coffee lover looking to elevate your home brewing experience, I highly recommend this set. It’s an investment you won’t regret!
Recommends this product
Customer review from Zwilling.com
Highly recommended
High quality. Bought it over others because it’s a brand I trust
Recommends this product
Customer review from Zwilling.com
Response from Zwilling.com
Thank you for the positive feedback. We appreciate that you took the time to write to us. If you have any questions, please do not hesitate to reach out to our consumer relations team directly by email at hello@zwillingus.com Enjoy!
Amazing set for 2
Beautiful double wall construction, makes great coffee.
Recommends this product
Customer review from Zwilling.com