Princess-Cut Diamond Stud Earrings in 10k Yellow or White Gold (1/4 ct. t.w.)
Product details
Web ID: 731062Never received order!
Package never received! How can you ask me to review when I never received it. Still shows that it hasn’t even been scanned. Just shows an empty UPS link. It’s been weeks.
Earings
Order was not received yet.
Bad Experience
The order was never shipped to me. UPS never received the package from Macy's. When I reached out to Macy's customer service they lied and said the shipment was in transit and I should wait for it. They said they would follow up on status and never did, then I received a refund to my bank account without any communication.
Not for the earrings but for the customer service
Some weeks ago, wanting to Take advantage of sales, my husband tried several times to order on your site, And each time, his order was cancelled without any reason. We wasted a lot of time and frustration for nothing! He called the customer service to find out what was going on and one of your colleagues re-ordered with us, and.... again, the order was cancelled the next day without even notifying us. I order regularly from other sites and have never had a problem, so what's the matter with you? The result of this unfortunate affair is that I've wasted time and, what's more, the items I wanted are no longer on sale, !!!!! I'm really not happy!And really doesn't make me want to order from you anymore.....
Diamond earring
The diamond is small but sparkly. The earring is good for second or third hole earring. It could be a child earring. It very comfortable to wear it.
Recommends this product
smaller than expected
They’re very pretty, but look smaller than a 1/4 carat.
Recommends this product
Good for the money!
These princess cut diamond studs are a good buy during the Friends and Family sale. Some observations about them: They are a shiny gold not the matte/frosted as shown in the online picture and they do seem to have enough sparkle as I have not had that happen always with other diamond earrings from Macy's (perhaps being small makes it easier to have good quality in them); and the vendor gave both the plastic and white gold backs with them. I have wanted princess cut earrings for a long time and considering the stage I am in in life, I doubt I will get the chance to buy larger diamonds. I have switched to wearing studs in this mask wearing world because my masks get tangled with dangling earrings. One thing that could make returning the earrings impossible, is the vendor put the tag in the box but not on the earrings. Macy’s policy requires tags to be attached to make a return or exchange. I am mulling whether to keep them or not, but believe I will probably keep them.
Small
Nice, but the backs won’t stay on. A lot smaller then I thought.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Princess-Cut Diamond Stud earrings. We understand the earrings backs wont stay on and they are smaller than you were looking for. Feel free to return this item or visit your nearest Macy’s for an exchange. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service