2-Pc. Set Lab Grown Ruby (4-1/5 ct. t.w.) & Lab Grown White Sapphire (5/8 ct. t.w.) Heart Pendant Necklace & Matching Drop Earrings in 14k Gold-Plated Sterling Silver
Product details
Web ID: 184283772 reviews
LEFT Earring BROKEN
STUNNING BUT UNFORTUNATELY they sent me an earring that doesn’t latch/close. Do they not have quality control before sending out merchandise!
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that one of the earring clasp does not close properly and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item. Please contact Macy’s Customer Service, 1-800-BUY-MACY, (1-800-289-6229). or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Beautiful Necklace & Earrings
It comes in a small black box. Looks more beautiful than the picture and better quality, an absolutely perfect gift! I loved it.
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