HP27" OmniStudio Touchscreen All-In-One Desktop - Intel Core U7-155H - Intel Arc Graphics - 16GB/1TB - Windows 11 Home - Meteor Silve

Need to do better

your products are good but your after sales service is rubbish, you need to do better!

Different

I have a similar HP 27-inch all in one model using Windows 10 which I have been (still am) very happy with and I purchased the new one for the graphics (beautiful) and because it was Windows 11. Some very nice features such as the ability to easily adjust the height, but unfortunately, in use, like chalk and cheese, the keyboard does not have the old print screen key or even delete, I had to purchase another keyboard. I have a brand- new HP Colour LaserJet Pro MFP4301fdw, worked perfectly with my old HP All in One, now I cannot scan (Windows 11 problem) so I've lost the OCR and print to pdf functions. Hopefully over time I'll love it as much as my old HP All in one, but after a few weeks use, I'm still struggling.

Assembly is fidly

Great machine. Just disappointed with assembly as it is flimsy. And also price reduction after purchase.

Hi, I bought this all in one a few weeks ago. I have not had the opportunity to assemble it yet but I am looking forward to having it up and working soon. I am hoping if I have any concerns with the changeover from my old HP desktop, I will be able to contact HP for assistance. Thanks and regards, Owen Gerke.

Amazing Product

Absolutely love it! Quick & easy set up. Perfect for my needs. Thank you HP

Wonky camera

There are issues with the camera. Sometimes is takes forever to turn on and sometimes I have to push it in and push it out again. Aside from that it works well.

Adequate PC let down by HP Global support policies and Quality Control

The internal speakers have never worked despite numerous driver reinstalls and conversations with Support. Bluetooth audio is also not working fully ( I get only one channel audio out). As I have gone back to old Stereo jacks from the Headphone jack to my soundbar, I am able to get decent audio as at least the Headphone jack works. Windows 11 is a quite underwhelming improvement ( if one can consider that) over WIndows 10. The rest of the Hardware is adequate for my needs - primarily Photo Processing using Commercial software that will soon not be supported on Win10 PCs. While not supposed to mention Support, HP's Global Support policies still have tremendous room for improvement. Part of a Product is the Support organization and policies behind it. On the Positive side- while not recommending CoPilot for anything regulated or critical, I do find the CoPilot key useful as it can be a useful replacement for the main search engines ( Goo, Bing . . .) allowing for more natural language searching. The camera is quite sharp and some of the automatic tracking features that is has seem to work well. Migrating from my previous WIndows 10 PC that could not be upgraded to Windows 11 was pretty straightforward. Packaging was good, setup was very quick -- only three pieces to connect, plug-in and launch the system! Keyboard and mouse are OK for this price/performance ratio. I do have a better keyboard and mouse that I use for my work laptop, that I will be connecting to this HP soon.

Alot of ports USB and USB easy access

Nice design