86 inch Class URA Series 4K UHD Smart TV - 86QNED80UR
Product details
Web ID: 16911553189 reviews
Low quality
I would never buy an LG tv again. The circuit board died after 18 months.
Customer review from lg.com
Response from lg.com
Thank you for sharing your thoughts on our 65QNED80URA TV! We're always here to help ensure you're getting the most from your LG TV experience and would be happy to take a closer look at anything that is happening. If you'd like to connect with us, feel free to reach out through our social media platforms by sending us a private message @LGUSSupport. We're here to assist with care and commitment. 📺✨^Anthony
Not built to last.
I bought this TV in August 2022 and it met all my expectations at the time. But now the screen is having issues with ghosting everything I see on Home screen of my Amazon Fire TV Stick 4k Max. When this problem started a few months ago I hoped it was just a problem with the Firestick, so I bought a new one, but the problem persists. The ghosting eventually does go away and the picture goes back to looking good. It's just a shame that the TV couldn't even make it to 3 years without a problem. The old Toshiba TV that this LG one replaced lasted me 16 years. This was my first and probably last LG TV. I had high hopes since I had great luck with LG computer monitors for several decades, but the TV's quality is a dissapointment.
Customer review from lg.com
Response from lg.com
Hey Mike. We understand you're looking for lasting quality from your TV, and it sounds like you're encountering an unexpected ghosting issue with your screen after only a few years, particularly impacting your viewing experience. We're here to help explore all available options to bring a wonderful resolution for your TV and restore that pristine picture quality you expect from LG. Please send us a private message on social media @LGUSSupport with your TV's model number and purchase date. We're confident we can explore the best path to a great resolution for you! ^ Diego
LG Continues to lead
Extremely satisfied with the 65" QNED. Over the last few years LG has captured our hearts and respect. The quality of the products, especially the television and value sets the company apart for their competitors.
Customer review from lg.com
Response from lg.com
We're so happy to read that you're extremely satisfied with your TV and that we have earned your trust with our quality and value. Your support means everything to us! You might want to take your home entertainment to the next level with a soundbar, designed to work seamlessly with your TV for immersive, theater-quality audio. Thank you for choosing LG, for questions on models, reach our product specialist for an additional discount here: https://www.lg.com/us/chat-support-live-agent. ^Jose
TV Review
Ibought this TV, and for the first 10 months, it worked perfectly. The image quality was great, and I had no issues at all. However, after 10 months, it suddenly stopped working. I took care of it properly and didn’t expect it to break so soon. I’m disappointed because I expected more durability for the price I paid. While it worked, it was a great TV, but unfortunately, the experience didn’t last long. I wouldn’t recommend it unless the manufacturer improves its durability or offers better support for these cases.
Customer review from lg.com
Response from lg.com
Hey there! Our goal is always to ensure that your LG TV is fully functional for a long time so you can enjoy it for many years. We'd be more than happy to look into what's happening with your TV. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your TV, and we'll be ready to help! *Josh
Major backlight issue
Picture is not correct with a massive amount of back light coming through. LG has refused to fix and they are saying this is normal. I have only 100 hours with this TV. Be aware that the Full Screen will get you to buy but be AWARE when the TV is in a ratio aspect! It is completely awful.
Customer review from lg.com
Response from lg.com
Hey there! Thanks for telling us about your LG TV experience. Keeping your visuals immersive and brightness unmatched is our goal, so we'd love to explore options to restore your LG QNED to the perfect home display partner again! Please get in touch with us on social media @LGUSSupport with your contact info and model number. We'll be happy to help! *Joseph
Awful backlight bleed with black background
When the TV is in a ratio screen the back lights are awful and LG support had a service person look at the tv and then said the tv picture is fine. Here are examples of my TV and I wonder how they think this is ok. when the screen is not in a ratio screen and in full picture it is a great picture
Customer review from lg.com
Response from lg.com
Thank you for sharing your feedback with us Ian! We truly appreciate you taking the time to express your thoughts. We understand how important picture quality is, and we’re grateful for the opportunity to assist you. We’d love to take a closer look at your TV’s performance and work with you to ensure you're getting the best possible viewing experience. Please feel free to reach out to us directly with any further details on social media @LGUSSupport or @LGUSA through Instagram via a private message, and we’ll be more than happy to help! Your satisfaction is our top priority, and we’re here to support you every step of the way! ^Anthony
Loving Our QNED
This TV has a crisp display. The colors are on point. Watching movies on this is nothing short of amazing. WebOS runs a whole lot faster now. So many apps are at my fingertips that I didn’t notice with the older WebOS. LG hands down the winner when it comes to TVs.
Customer review from lg.com
Love The WebOS
We have had the TV for a couple of weeks, great picture! We went with a LG brand because our previous TV was also an LG, 10 years, no issues.
Customer review from lg.com