97" Class G5 Series 4K OLED evo AI Smart TV - OLED97G5WUA
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Product details
Web ID: 22379624264 reviews
Outstanding OLED TV
Unbelievable Picture Quality! I haven't upgraded my TV for about 7 years, and can't believe how far we've come. This TV far exceeded all expectations, and since seeing it several family members are now saving for a new LG OLED. Can't recommend this highly enough.
Customer review from lg.com/uk
Lg g5 tv
Great tv, obv price went down immediately after buying..
Customer review from lg.com/uk
Best tv EVER
Really love our 77" G5 OLED. Picture quality is outstanding. Installation went fine and really looking forward to watching football with this great picture. Re-watching old series (The Last Kingdom) and the upscaled improved picture quality greatly enhances the experience.
Customer review from influenster.com
Response from lg.com
Thanks for sharing, Cristina! 🙌 Your 77” G5 OLED sounds like the ultimate viewing upgrade—football, binge-watching, and even re-watching The Last Kingdom just got a major glow-up! We’re thrilled it’s taking your entertainment to the next level! If you have more feedback, connect with us on social media @LGUSSupport. We're happy to hear from you at any time. ^Joslyn
Not good
Didn’t like it at all. Returned the item and definitely will not be purchasing one like it in the near future. Very bad sound and picture quality. Did have some cool features though
Customer review from influenster.com
Response from lg.com
Hey Jerushia. Thanks for sharing your experience with your LG OLED TV. We truly appreciate your honest feedback. While this model didn’t meet your expectations, we’re glad you found some outstanding features. LG is always working to deliver innovations that elevate the viewing experience for every home. For more feedback or questions, private message us on social media @LGUSSupport. We're always here to help. ^David
Amazing and terrible
This TV is amazing, BUT, and it is a significant but, HDR and Dolby Video feeds show up way too dark. In order see what’s going on I have to watch in Vivid mode (which I really don’t want to use) and turn the contrast down (otherwise subtitles are searingly bright) . If it wasn’t for this, the TV would be 5 stars. I’m honestly shocked that a ‘flagship’ TV was allowed to be released to market like this.
Customer review from lg.com/uk
Response from lg.com/uk
Thank you for your recently submitted review and we are really sorry to hear of your comments regarding the operation of your product. LG is always looking to improve its range of products with regards to software and hardware changes, we value your opinion and constructive feedback and would like to hear more about the bottlenecks you are experiencing. We have taken and passed on your feedback to the relevant areas within LG, we will strive to improve our products and literature with this valuable feedback, if you need to speak to our customer service team in the mean time they can be contacted directly by phone on 0344 847 5454 or via email or webchat via our website at https://www.lg.com/uk/support Regards
No DTS audio support. Unforgiveable!
LG have made another corrupt deal with Dolby Labs and dropped DTS support for the second time! They already did it once, re-introduced DTS after the backlash, and now, have dropped it yet again. Disgusting behaviour! Almost every Blu-Ray I have has DTS audio.
Customer review from lg.com
Response from lg.com
Hi, Thank you for reaching out and sharing your experience with us. We sincerely apologize for the inconvenience and frustration caused by the issues with your TV. Please know that we take your feedback seriously, and we are committed to resolving this matter promptly. For us to be able to assist you better please send us this following information, - Photo of the compliance sticker - Proof of purchases - Photos or videos of the problem We truly appreciate your patience and understanding, and please feel free to reach out us at lgau.socialmedia@lge.com and kindly include your Review ID on the subject line of your Email (1201257539). We look forward to your response so we can work towards resolving the issue. 🙂
Stunning Picture Quality and Sleek Design
I recently purchased the LG OLED65G54LW, and I couldn’t be happier with my decision. The picture quality is absolutely breath-taking — deep blacks, vibrant colours, and incredible contrast make every movie and show feel cinematic. The 65-inch screen is the perfect size for immersive viewing, and the ultra-thin design adds a modern, elegant touch to my living room.
Customer review from lg.com/uk
Could be better
Nice TV but very confusing systems, not intuitive at all, and it doesn't link automatically to the soundbar. Whenever Alexa is used, the sound goes completely off even though the volume is turned up.
Customer review from lg.com/uk
Response from lg.com/uk
Thank you for your recently submitted review and we are sorry to hear of the issues you have reported with your product. We can see from your review that you are experiencing some quality issues or some areas that you are not happy with on the product. We feel that a dialogue with one of our customer service team would be beneficial as it is quite possible some of the issues you are reporting could be addressed in a dialogue with them. There are many settings and complex features on our product which can be adjusted in order to get the best out of your LG product. We would recommend to get in touch with them on 0344 847 5454 to discuss your case, alternatively you can contact them via email or webchat via our website at https://www.lg.com/uk/support Regards