Kitchen Area Rug (26x45 in.), Non-Skid Backing
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Product details
Web ID: 2225960824 reviews
Poorly made and poor customer service
As other reviews have mentioned, this rug arrived (7 days after I ordered it) with a crease that refused to flatten. Two weeks later, I machine-washed (following manufacturer's instructions) and line-dried it. One corner had begun to unravel (see photo), and the other three are loose. The "Order Details" I had received from Macy's say, "Present the barcode with the items being returned to any Macy's store." I took the rug to Macy's (a 45-minute drive) today, 44 days after purchasing it, and was first told that I couldn't return it because the 30-day return period had passed. (Was I supposed to have washed the rug on Day 1, to see if it survived?) I was sent to another department, where I was told that I must initiate a return online, to return the rug directly to the manufacturer. But the website leads me in circles, never allowing me to initiate a return. Macy's used to be a good store, with quality merchandise and good service, but I will not be shopping there again.
Sorry I bought it
This rug 20 x 30 arrived a couple of days ago. Very poorly made with one corner frayed and not finishing off at all. It’s not been on the floor and still has the label on it. I am annoyed that I will have to return it to the maker and cannot take it to a Macys store near me. I threw out the plastic bag it came as I expected better from an item Macys is selling.Now it’s a hassle.
Different sizes, different shades of same color
I ordered 6 of these rugs in blue to place in my kitchen - 4 of the 27×45 rectangles, and 2 of the 18×30 half-oval. Sadly, the small rugs were a different shade of 'blue' than the large rectangle rugs, so I can't use them all in the same room. Also, this order was shipped UPS - ALL in ONE plastic shipping bag - the larger rugs were folded into 8ths, and the smaller rugs in half - all have creases in them and won't lie flat on the floor. There were no protective plastic bags around the items and they were folded rug-side-out, instead of folding with the rubber side out - so of course when the plastic bag was torn during shipping, the blue rug material was exposed and subject to damage. Contrarily, I ordered other rugs with a pattern by Dalyn - all were rolled, wrapped, and shipped individually via FedEx - arrived perfectly.
Not worth it
Terrible quality. This is also a third party item. Returning is a nightmare.
Kitchen rug
Perfect rug for the kitchen. Big, non slip, easy clean up, pretty color. Just wish it had more cushion.
Sloppy Chef
All the years I've made purchases through Macy's I've never made a review until now.. This product is terrible and you should not waste your money. The rugs have been on my floor for less than 2 weeks. They come so tightly folded that the creases remain no matter what you do..The corners already are coming apart so you can't vacuum them and they would not hold up to a machine wash.!!
Qua;ity great, delivery time not so great
Very slow to ship
Recommends this product
Not happy with this rug
The non-slip feature slips all the time