Limited Edition Airwrap i.d. Multi-styler Straight+Wavy | Jasper Plum
Product details
Web ID: 21089534Its dificilult to use and not worth it When u finally learn the hair get frizi very easy
Customer review from Dyson
Response from Dyson
Thank you for your feedback. We are sorry that your experience did not meet expectations, and we sincerely appreciate you taking the time to share your thoughts. We understand how essential ease of use and long-lasting results are when it comes to styling tools. Frizz can be particularly frustrating after investing time in styling, and we regret that the product has not delivered the outcome you were hoping for. Our goal is to provide tools that not only create beautiful styles but also help maintain them throughout the day. If you are open to it, we would be happy to explore possible solutions, whether that involves sharing tips to reduce frizz, tailoring techniques to suit your specific hair type, or adjusting product settings to better meet your needs. Please feel free to contact our customer support team for personalized assistance. Your feedback is extremely valuable as we continue to improve. For any further questions or concerns, you are welcome to email us at askdysonus@dyson.com. Dyson wishes you great health and joy!
Not sure
My partner says her hair is too short and it won’t work, she is working with it to see if she can get more out of it 😐 Birthday present
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback, and what a thoughtful birthday gift. We are pleased to hear that your partner is giving the product a try, and we truly appreciate the effort she is making to see how it suits her hair length. We understand that styling shorter hair can present unique challenges, and our aim is to provide tools that perform effectively across all hair types and styles. If she is open to it, we would be happy to share guidance on adjusting attachments, exploring settings, or trying techniques that are specifically tailored to shorter hair. Please do not hesitate to contact our customer support team at askdysonus@dyson.com. We are here to help ensure she has the best possible experience. Wishing your partner a joyful birthday, and wishing both of you continued health and happiness.
Fantastic Hair Tool
I was having buyers remorse until I actually used it and connected my phone to the Dyson Airwrap i.d. I put in my hair type and what style I wanted to achieve. After turning it on, the Airwrap put out the right amount of heat and time then automatically went to cool to close the cuticle. Wow! I didn’t know it did this on its own. I have fine, wavy hair with damage from over heating the hair with hair tools. With the Dyson Airwrap i.d., my hair style had volume, damaged ends were smooth and the entire style came out shiny and silky. A big plus, my hair style stayed the next day without having to restyle.
Recommends this product
Customer review from Dyson
Best purchase ever!
I love love love my Dyson Airwrap I.d. I have ultra fine hair and have tried all the products, devices and styles under the sun to achieve a little body and volume to my hair. My Dyson feels so comfortable to hold and the instruction on how to use the attachments are very easy to follow. The use of air instead of heat means that I have no fly aways or broken damaged hair and the style I choose stays in my hair all day. This product comes with all the attachments that makes it easy to straighten, curl, add body or simply dry your hair while maintaining hair health. I am so happy with this purchase and the way it makes my hair feel.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review. We're thrilled to hear how well the Dyson Airwrap is working for your hair type and styling needs, and that you're enjoying its design and ease of use. It really sounds like you’ve found something that perfectly suits your needs!
Mala experiencia
La verdad súper decepcionada, la compré en línea y se tardó en llegar y cuando al fin la recibí cuando la iba a utilizar por segunda vez no quiso prender más, llamé a soporte y no se pudo resolver el problema , solo me mandaron a devolverla y debo esperar como 15 días más para volver a recibir otra dyson, es mucho lo que se paga para pasar por todo esto.
Customer review from Dyson
A must!!
Love it!
Response from Dyson Team
Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Airwrap. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Great hair tool!
I love it. It takes practice but I find each time I use it I get better and better! I then need to master the ID part of it. For now I’m getting the air wrap mastered but it is a fantastic device.
Customer review from Dyson
just eh.
I purchased the Dyson - after 3 days it stopped working and I had to send it back for a new one. I'm just not sure I will be keeping it-it can be difficult to use, it's large barrel and attachments are difficult to hold and maneuver, and the curls just do not stay in my hair. I'm sure it's a great product but I don't think it's for me.
Customer review from Dyson
Response from Dyson
Thank you for sharing your experience. We are truly sorry to learn that your Dyson product ceased functioning shortly after purchase and that the replacement has not met your expectations. We understand how disappointing it can be when a product feels difficult to use and does not deliver the styling results you had hoped for, particularly following a significant investment. Dyson styling tools are engineered to accommodate a variety of hair types; however, recognize that ease of use and long-lasting results are essential. If you are open to it, we would be pleased to explore potential solutions, whether through curl retention techniques, personalized styling guidance, or support in using the attachments more comfortably. Please contact our support team at askdysonUS@dyson.com. We will be happy to assist you. Your feedback is invaluable as we continue to enhance our products and services. Dyson wishes you great health and joy!