Essentials Perfect Cleansing Oil, 10.1 oz
Product details
Web ID: 12254756Pure oil
I used this cleansing oil about 7 years ago and was bowled over with how silky it made my skin feel. Last week, I decided to splurge and buy it again to treat my aging skin. I was so befuddled by the new consistency, I thought I might've received a "bad batch". It just felt like pure oil slathering on my skin, without any of the cleansing properties I remembered from years ago. It's going back to the store tomorrow. So disappointed. This was such an OUTSTANDING product years ago.
Best cleansing oil
This cleansing oil is gentle, removes everything including mascara. Always reliable.
Great product
Use it every nite when removing my makeup. It does the job!
Recommends this product
Cleansing Oil
I use this every evening. It cleans my face well and leaves my face soft.
Recommends this product
It is perfect!
Always my first step cleanser. Very pleasant to use and rinses clean. ⁷
Recommends this product
Customer review from shiseido.com
A new product for me. I use it every night now.
The cleansing oil is a great way to use after using the eye & lip makeup remover. It leaves your whole face soft and clean.
Recommends this product
Customer review from shiseido.com
Perfect for makeup and sun protector removal
This oil is perfect for makeup and sunscreen removal, very light feel and you don't need to use a lot.
Customer review from shiseido.com
Used to be Perfect but not anymore :(
This used to be my holy grail, go to oil cleanser. It was game changing in my skincare routine and made such a difference in the condition of my oily/combo skin (and I'm not exaggerating). It worked wonders on keeping my pores clean while also hydrating and being gentle on my skin (with no reactions, which I sometimes experience with certain ingredients-drying out skin, some redness, etc). I purchased a new bottle not knowing about the reformulation and upon use I noticed the consistency was quite different. It was more slippery, did not clean well, and ended up breaking me out (and I'm not prone to breakouts!). This is so saddening as now I need to find a replacement after all these years, very disappointing.
Customer review from shiseido.com
Response from shiseido.com
Hello Rachel, Thank you for your review of Essentials Perfect Cleansing Oil. We are concerned to hear about your experience and have shared your comments with our internal teams. Please be assured that all Shiseido formulations undergo rigorous quality, health, and safety testing. Essentials Perfect Cleansing Oil is dermatologist and ophthalmologist-tested. We want to ensure you are connected to the team that can help, so please contact Customer Care at your earliest convenience: https://www.shiseido.com/us/en/customerservice -Kristena, Skincare Expert