Women's Gold-Tone Metal Strap Watch 22mm
Product details
Web ID: 129019241 review
Watch Issues - Warranty information not available!
I purchased this watch on June 9, 2020. The watch is nice, and designed beautifully. I have tried to contact for warranty information. No information is available on site. The paperwork included in the watch package stated it has a 2 year Limited Warranty. The watch gold color has faded underneath and the clasp does not stay closed. This is so disappointing not to be able to follow up for warranty information. Call Macy's helpline and they were not able to give me any information either.
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the item. We do recommend all watches and jewelry to be polished, and it should be the last thing you put on; especially after lotions and before shower.. We do sell cleaning products online as well as in stores for your convenience. You can visit your local Macy's and we can provide you the warranty information for your watch. We look forward to providing outstanding customer service. Sincerely, Macy’s Customer Service